Question about Whirlpool Refrigerators

1 Answer

Our Whirlpool Gold GD5NVAXSA01 stopped dispensing ice. The ice "flap" opens and closes...just no auger motion...motor doesn't run. How do I determine which part is bad, the control board or the motor? thanks

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,891 Answers

The motor may be bad but most always the bottom has frozen up remove the bucket and defrost . dry it good and spray it with food grade silcone . reinstall and it will work . very common problem .m

Posted on Oct 07, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Makes ice fine but ice doesn't come out of dispenser or make noise trying to intermittently.


Hello there,
When there is a problem with the motor that opens and closes the dispenser is when you will be experiencing such problem as having the ice maker making ice but not dispensing them
Most likely frozen up auger motor. Try removing the auger motor and thawing it to see if it will then run.Your auger motor may be frozen, use a hair dryer on it and see if it starts turning again.
The best, if not easiest way to access the auger motor is pull it out. It's just four screws, two on each side of the fork assembly. The white plate and auger motor will come out together. There is a quick disconnect for the wires.there are boot kits to install over the motors to prevent this or just put it into a plastic zip lock bag with the shaft poking thru a hole in the front.
Hope this helped. All the best Elect_Comp

Sep 26, 2011 | GE Adora DSS25KSTSS Stainless Steel Side...

1 Answer

Icemaker will not dispense ice. the bin is full. when you push the button the micro-switch clicks and the flap opens, but the motor don't turn. is it the motor or the pc board


You are correct. Motor or Board. See if you can turn auger motor by hand It is geared and should be hard to turn but not locked up. You can also remove auger motor assembly. Plug it into 110v it will run, (replace board) or not. (replace auger motor).

Nov 15, 2010 | Whirlpool GS6NBEXR Side by Side...

2 Answers

GE Profile 2006 Icemaker (icemaker model: wr30x....) doesn't make ice but cycles perfectly when jumped. Making 8 ice cubes at a time by jumping is cumbersome however. Can you explain how to get the...


The flexible arm is the on off switch to the timer. And the timer is in the ice maker itself. Make sure that arm is in the correct position.

Sep 13, 2010 | Refrigerators

1 Answer

Whirlpool ed5gvexvdoo side by side When using the ice dispenser (cubed or crushed) it will not dispense. I have pulled the ice tray and the motor for running the dispenser arm runs. I have emptied the tray...


this maybe a problem with you auger motor may be stripped.open the door remove the ice bin.then hold the metal u shape auger arm and try to turn it by hand or have some one try to dispence ice if the u shape braket turn easy ny hand or if it stops turning when being held replace the auger motor.i hope this is some help,good luck you may also have to replaced the ice bin.

Jan 22, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Whirlpool Gold Side By Side Ice Dispenser Problems


Instead of what you think the sound is, try and see what is happening when you actuate the ice lever. open freezer door, depress the door light switch, or tape it closed. now actuate the ice dispenser lever, does the flapping door open, that which opens to allow ice from bucket into your glass? Now look at the bucket itself, do you see the gears rotating? remove the bucket from the door, and repeat, do you see the auger shaft rotating?

Either of these are a complex repair, one I would not recommend DIYers to try on their own, for they require taking the door apart, and if not done right, your door may not close properly. Normally I have no problem advising a repair, but there are some i dont, this icemaker system, and compressors.

Visit www.FixMyFridge.net for refrigerator service or to ask general refrigerator questions.

Dec 11, 2009 | Whirlpool GS6NVEXSL Side by Side...

1 Answer

Whirlpool side by side GD27DQXFW01; ice cubes are not dispensing


We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze

Oct 10, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

2 Answers

Ice maker makes ice but can't dispense ice


Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

Jul 25, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice Dispencer is not releasing ice (cubed or crushed)


I would remove the ice bucket in the freezer and make sure that nothing has gotten between the motor and the auger that pushes the ice forward.

Jul 09, 2009 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Ice maker will not dispense the ice


The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

Mar 23, 2009 | KitchenAid Superba KSRS27CN Side by Side...

1 Answer

Ice machine makes ice but doesn't dispense when the lever is pres


I would check for an electric "flap" that opens & closes when ice lever is depressed. My GE has one and it has been fouled before causing the ice to be stuck inside the door. Hope this helps!

Mar 05, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

395 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal DeAngelo

Level 3 Expert

2180 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...