Question about HP Photosmart C5180 All-In-One InkJet Printer

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Will not recognize new yellow cartridge; tried 3 diffrent ones.

I installed a new yellow cartridge when the other was empty. Now it installs, but error message still appears as though it is empty. Will not print. I have $70.00 worth of cartridges that I cannot use if I switch to a new printer.( This is the second one I've had to do this. I took the other back to the store.)

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  • cottonpatch1 Jun 02, 2008

    Thank you. It worked with the reset! I had tried something similar, but I was unplugging while the printer was off instead of on. I really appreciate your help. I like this printer and hated to stop using it.

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  • 51 Answers

As soon as you have installed the new ink switch off snd restart the printer. If this doesn't clear it, do a full reset.
Make sure the printer is on
Unplug the power lead while the printer is on
Hold Help and OK buttons down while pluging the power back in.
The printer will eventually power off
Release the buttons and restart the printer sing the power button
This clears all residual memory in the printer and should work
Let me know
Fred

Posted on Jun 01, 2008

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