Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

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Keyboard doesn't work changed the batteries but that didn't help

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after changing the batteries you should get lights on the keyboard, like numlock and capslock, some wireless keyboards might not have any lights. if yours doesn't well no problem.

What you need to do is to Pair the wireless keyboard and mouse with the receiver that you have connected to the computer. Possibly try another usb port or restart the computer if notings happening.

You need to press on the sync, pair or connect button on the receiver and then within a short amount of time you need to press the reset, sync or pair button on the bottom of the keyboard, in some cases might be on the top. most likely on the bottom.

Depending on the model, you might need to after that press the sync button of the receiver again and then on the mouse or just the mouse.

Post me the brand and model and I'll know more.

Logitech has long warranties, around 5 years or more on most of their products, so if this one appears faulty and another wireless set works fine, then you can probably get it replaced. But more on that once I know what model keyboard it is

Posted on Oct 07, 2010

  • Ekse Oct 07, 2010

    Okay seems like the pairing was done in wrong order.

    First press button on receiver, then press button on the mouse bottom. Then press button on the receiver and then press button on the bottom of the keyboard.

    see here

    If problem remains then see below.

    Do you have the logitech set point software installed?

    Follow the above page, it should read Connected on Channel X. if not, try pairing again and check that the batteries are the right way aroud. Also try doing the Securing that is mentioned - shown in step by step on that page, It can not hurt.

    Let me know how you get along with it.



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