Question about Epson Stylus Photo 925 InkJet Printer

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I have an Epson stylus photo 925 printer. It is only printing out the top half of pages. Any solutions?

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This is usually caused by the purge unit or capping assembly. Epsons have a bat habit of the purge tube falling off of the bottom of the capping assembly.

The purge unit is used the **** a little ink out of the printhead. Inkjets do this to keep the nozzles full of fresh ink. Sometimes the hose will come off of the bottom of the head capping assembly on the top of the purge unit preventing the purge pump from having any effect. This assembly should be on the right side inside the printer where the head sits when the machine is off. If you can get the head to move to the center of travel you can unplug the machine, shine a light into the right side and inspect the assembly. Depending on use it could be quite dirty with old ink making it difficult to inspect. If the rubber cap is missing or misaligned, or if there looks like there is too much old ink you should be able to tell with the visual inspection. If the tube has come off the bottom of the assembly you may be able to see that as well. If you just cannot tell, you'll have to decide if you want to try new ink cartridges or not. This can be an expensive test, but often just old cartridges can cause similar problems. If not, the machine would have to be disassembled and have the purge unit removed for a closer inspection and cleaning or repair.

Posted on Oct 07, 2010

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