Question about Bissell Healthy Home HEPA Bagless Upright Vacuum - Metallic Blue

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I need a manual for this vacuum as well as an answer as to why the belt stops working. how to fix it please and thank you......Trisha

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The model number is 5770 and the user's manual can be downloaded at:
http://www.bissell.com/user-guides/?searchtext=5770&searchType=search&mode=228

I'm not sure what you mean by the belt stops working, but it won't turn the roller brush if it's loose, worn, or broken. It's designed to last the "usefult" life of the machine.

Posted on Oct 07, 2010

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Hi There,

Actually usually when this happens, it's usually the belt that causes the brush to stop and not the height adjustment. What happens is, over time the belt will get hot, which causes the belt to stretch. Once the belt stretches out, it becomes too long, and will stop the brush from spinning when it feels any resistance to the brushes. This is most likely why the brush is stopping when you put it down on the carpet.

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Hi There,

It may be that your belt is broken, or stretched out. This will cause the brushes to slow down dramatically when vacuuming the carpets. When the belt stretches, this causes the machine not to pick up on the carpets, and makes it seem that the vacuum is loosing suction.

In order to test this, turn the vacuum on it's side while it's on. Are the brushes spinning? If they aren't, this is because your belt is broken. If the brushes are spinning, the belt still may be stretched. Listen to the brushes as you put them onto the carpet. Can you hear a change in the sound like the brushes are slowing down? If you put just a little pressure on the top of the vacuum by stepping on it, do the brushes stop then?

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Here's a link that will walk you through step by step on how to replace the belt on your Riccar 8625 upright. This is an almost identical model, and the belt change is identical to yours.

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Hello,

So usually when an upright vacuum works well when using the attachment hose, but doesn't work well when vacuuming on the floor mode, this typically means that you have a belt problem. This is very easy to diagnosis. Turn the machine sideways so the brushes are facing you while the machine is plugged in. Be careful and make sure there's no hair, or clothing near the brushes, and turn the vacuum on. When you do this, are the bottom brushes spinning? If the brushes are spinning, with the vacuum running, put the vacuum brushes down on the carpet as if you were vacuuming, and listen to the brushes. Can you hear the brushes stop when you put the vacuum brushes on carpeting?

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I hope that this information was helpful to you, if so please be sure to rate my repair as helpful by clicking the thumbs up icon in the top of the repair.

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=40488&thid=754331
Brushes stopped working and started making real...
Posted by charlenemo on Jul 07, 2008
I was on my 2nd room and the brushes stopped working and it spells like a belt broke but there are no belts on the machine. Also making a louder sound.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Hoover SteamVac F5914-900 Spin Scrub Upright --- If the vacuum does not have a belt there has to be something driving the brushes of which a part is broken and is in need of replacement. Please check your owner’s manual under the trouble shooting guide to see what is wrong, or feel free to call the Hoover factory website or phone 3 to cust serv @ Hoover to see what is wrong or to have them send out an owner’s manual to you for future use. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.


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If the roller brush as stopped spinneng .and the brush motor still works the brush belt as broken,
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