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Why does skype crash whenever i click on a certain contact?

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Uninstall skype, run registry cleaner reginout and then reinstall skype

Posted on Oct 08, 2010

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Posted on Jan 02, 2017

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Im anew account from skype


Installation
Download Skype from the Skype website (see Resources), choosing to "Install" and "Run" the program when prompted by your PC.
Double-click the Skype icon on your desktop to open Skype. A small window, titled "Welcome to Skype" will pop up, prompting you to type in your Skype name and password--if you don't have one, click on the option under the "Skype Name" input form titled "Don't Have a Skype Name?"
Input your details into the "Create a New Skype Account" window that pops up. It asks for your full name and email, and you will have to create a Skype name and password. Click "I Agree-Create Account" once you are done and have perused the Skype license agreement. The Skype interface will come up, from where you can make calls and video chat--you will be logged in under the Skype name you just created.

Using Skype
Find contacts--friends or family also on Skype--by clicking on the upper left-hand menu item in the Skype interface named "Contacts." Click on "New Contact" and input your friend's full name, email or Skype name and click "Find." Alternatively, click "Import Contacts" from the "Contacts" menu to import contacts from a number of various programs, such as existing Facebook, Hotmail and AOL accounts.
Contact another Skype user on their computer by clicking on his name in the "Contacts" panel on the left side of the Skype interface. This will bring up a number of options in the right-hand panel of the Skype interface. Click on the green button that says "Call" to make a voice call to this person's Skype account. Click on the green button that says "Video Call" to make a video call to this person's Skype account. Type an instant message into the text box at the bottom of the Skype interface to start an IM conversation with this person.
Call a land line or cell phone from Skype by clicking on the "Call Phones" button on the bottom left of the left-side panel of the Skype interface. This will bring up a large number pad in the right-hand panel of the interface, but you need Skype Credit in order to call.
Click on the "Buy Skype Credit" in the small box on the far right of the right-hand Skype interface panel. This takes you to a secure page. Follow the prompts to enter your billing address and credit card number, and your Skype Credit will be loaded. Go back to the "Call Phones" page and enter the phone number you wish to call, then press the large green button that says "Call."

Jan 03, 2012 | Skype IM

Tip

Stop Skype from Crashing in Windows 8


it's detected in the different operating systems that it crashes while contacting with others via instant messages, webcams or microphones. In such circumstances, you have no need to get depressed, contacting Skype Customer service professionals you can eradicate this problem easily and efficiently. Here are some ways you can also follow up to solve the Skype crashing problems.
Fix #1: Repair Skype Installation
Sometimes, an inaccurate installation of the program can cause Skype to crash. So, follow up the procedure mentioned below to fix the Skype installation issues:
    1.Go to the 'Start' menu and then click the 'Search' box.
    2.Next, input the 'Control Panel' in the box, and click the 'Apps' icon.
    3.From the Results, Choose the 'Control Panel,' and then click the 'More Settings' button.
    4.Click on the 'Programs' icon and go to the 'Programs and Features.'
    5.Locate the Skype program and right-click on it. Choose the 'Uninstall' option.
    6.Click the 'Repair Option.' It will repair the installation file automatically. Fix #2: Re-enable the Skype Add-on in the Browser
    While installing the Skype program, its add-on is automatically installed in the web browser. Sometimes, issues with the plug-ins often cause Skype to freeze and crash. Here's how to re-enable the plug-in.
      1.Open your web browser and click the 'Menu' option.
      2.Choose the 'Tools' option, followed by the 'Extensions.'
      3.Locate the Skype icon, and deselect the 'Enabled' checkbox.
      4.Re-open your browser program. Again, repeat the same process and go to the Check box for Skype.
      5.Next, select the 'Enabled' checkbox. Fix #3: Update Audio/Video Drivers
      Sometimes, out-of-date graphic drivers can encounter various issues with Skype. So, update the audio and video drivers of your system with the latest version that you can download from the manufacturer's site. Here, you will find the updated version, choose the compatible one and follow up the instructions to install them. At such time, you can seek the help of either Skype technicians or Microsoft support professionals.
      Fix #4: Optimize Registry
      Whenever you reinstall and uninstall a program, Windows registry is up-to-date about it. Although, a registry is interrupted when irregular activities are outdone in the operating system. So, download and install a registry cleaner for Windows 8 that will let you clear out several registry issues on your PC. It will clean the registry of your program automatically.
      Fix #5: Install Latest Direct X
      If your Skype program is running slowly or often crashing or freezing, then download and install the new version of the Microsoft Direct X to fix the issue and boost up the Skype performance effectively.
      Fix #6: Check your Antivirus Software
      It's possible that the virus can attack your PC from any open source. Additionally, it critically influences the system performance and slows it down. At such time, your Skype program also gets infected by it. So, install trustworthy security software to scan your computer and detect/remove the threatening programs. Also, ensure that your security program isn't blocking the Skype from working. If it's, then seek the help for it to detect the cause and fix the issue instantly.

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on Jan 10, 2017 | Miscellaneous

2 Answers

Cant log into Skype... takes the log in and 30sec in crashes due to windows issues. I use Windows 7


hi there,
Please try installing an older version of skype like 4.2.
http://www.oldapps.com/skype.php?old_skype=88
Try that link and see if it works. Make sure you remove previous installations of skype ok.
Hope this helps!

Jun 28, 2011 | Computers & Internet

2 Answers

Canton use skype


Reinstall Skype. It should take about 3 or 4 minutes.

May 15, 2011 | Skype IM

2 Answers

Skype 4.2 crashes with my windows 7 32-bit. Downloaded skype 3.6.0.248 as recommended in the forums. It no longer crashes but the subscriptions don't work. It keeps asking for skype credit even if i am...


may be its your os problem ....just uninstall the skype then upgrade your window ..now install skype . your problem will be solved....okay friend

Aug 20, 2010 | Computers & Internet

1 Answer

I have Pro 9000. When used on Skype, whenever I turn on the webcam, my computer crashes, the whole screen freezes up. Please hlep. Thanks.


If it only happens with Skype, try downloading and reinstalling the lastest Skype version. Also check the AV and firewall settings to make sure Skype has the right exception authorization.

Here's more info on webcam problems.

Aug 03, 2010 | Logitech Quickcam Chat Webcam

1 Answer

Messger v.2009 crashes when trying to ues MicrosoftLifeCamVX6000


Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jun 12, 2009 | Microsoft LifeCam VX-6000 Webcam

1 Answer

Skype crashes whenever i try to text and often when on vid chat... OS X10.5.3 Intel Pro tower DP 2.6ghz 8 gig ram  airport extreme  iChat is fine


Normal 0 After you install Skype and have it operational with your ID. Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/

Dec 30, 2008 | Apple iSight Webcam

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