Question about Digital Blue American Idol Keychain Digital Camera

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Keychain camera try to connect camera to computer but it says cant connect to computer i have the disc. but not working right

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  • aimee11 Jun 17, 2008

    it ssays driver failed! waste of money

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This solution does not work,

Posted on Jun 18, 2008

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It would help to know by what means you are attempting to connect; airless or cable?

If cable, you can try this:

Shut your computer down, have the camera connected and turned on, then restart your computer.
If you are running Windows (it helps to know this little detail too), it may see the camera and install its own driver for the device.

If Bluetooth or other non-cable protocol, it would still make sense to have the camera on and reboot your computer to try to force recognition of the 'new' device.

Posted on May 29, 2008

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Posted on Jan 02, 2017

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When i connect digital solution keychain to the usb port my computer doesnt recognize it. What can i do?


hi,
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Unlike other TAO keychains,your model requires a driver software to connect with pc.

you can download it from here.
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Click this link and find your camera to view the pdf manuals for your keychain (viewer) and camera. The pdf will explain how to connect your keychain to your computer to put pictures on it.

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Make sure the keychain is turned on. If it still doesn't work, leave it plugged in and restart. Your computer will tell you if it has been recognized by a little pop up... or mine does anyway. (win xp) On a Mac, it should just pop up on the desktop.

Check under Start > My Computer
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These are the steps I would take. If it doesn't work, I'm not sure what's going on. You can check out my other post here and read the manual on adding the photo's manually. (You have to make sure the photographs are small since the keychain only holds 8mb. Most photographs directly from a camera are 2mb a piece. Make them smaller with an image program)

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uninstall photoviewer and put disc back in and install it again but don't run it . Plug in keychain-turn it on- click on arrow until it says update-use left or right arrow key and push middle button and it should start.

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My husband is now enjoying his gift. I changed USB cords and and downloaded the software from the the www.customercare.com and then connected the USB cord back into my computer and it worked fine It was easy after that. I am now getting ready to purchase one for myself. Thank You

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I don't know which model your camera is, however you can install the drivers that would have been included on your CD from the Vivitar website at the below link:

http://vivitar.com/en-us/Support.aspx

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go to their website... www.mscustomercare.com and they have the drivers and stuff there....The problem i have is that after ive charged it for 3 days it wont turn on! It works when its plugged into the USB but as soon as i unplug it....wont turn on!

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I was a little frustrated reading the above...being a PC user....this apparently works well for Mac users.

first, you must 'charge' the unit for 3 hours.

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

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Your computer will certainly have its own program for viewing photos. For example, if you are using Windows XP, you just right click on a photo file and choose "preview". It can be difficult to find the photos on your computer if you have been using one of the silly organizers that come with cameras. You can search for a photo if you know its filename or for *.jpg to find all the photos on your hard drive.

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