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"Locked" meaning the buttons don't work/non-responsive (Child Safety Locked)? To Unlock/Disengage the Child Safety. Push and hold the
"Clear/Off" button for 3 to 4 seconds. The Child Safety is disengaged - problem solved.
"Locke" meaning the door? or locked meaning the buttons don't work? If it is the buttons then you have the child lock on. Push and hold the "Start" button for 4 to 5 seconds, and it will unlock.
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