Question about Sunbeam 2351 Legacy Stand Mixer

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Model 2351 stand mixer,...the beaters are jam again...the motor runs ? we bought it in december 07, used it 5 or 6 time and it jamed. we had it replaced on waranty in october 09 and now, october 10.....same problem. are we doing anything wrong or is it a manufactuer defect ? Tank you Jacques

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Posted on Oct 07, 2010

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How to disassemble mixmaster heritage series model 2351


try the following sites
www.eserviceinfo.com/equipment_type/model###
www.freeproductmanual.com/manufactures_name/model###
www.info.com/manuals
www.s-manuals.com/manufactures_name/model###

at the browser type the following information
sunbeam disassemble procedures for make/model ###

you could look at www.youtube.com/disassembling mixmaster model 2351

Mar 31, 2015 | Sunbeam Food Mixers

1 Answer

Beater is not close enough to bowl


If it is a ksm103 there should be a spring on the shaft, it should look similar to this: http://www.mendingshed.com/kacentershaft.html

When adjusting the screw you should be turning it out, which will make the beater closer to the bottom of the bowl, when properly adjusted you should be able to place a dime in the bowl, and the flat beater should just move it around barely. that would be about 1/16" in clearance.

Mar 06, 2014 | KitchenAid KSM103 Professional 5 Series...

1 Answer

Beaters are hitting each other and jamming up


One of the beaters had jumped a gear. I understand they are nylon gears. My wife's had the same trouble. I unplugged the mixer, removed the bowl and install the beaters if you can to see where they are touching. They were two cogs off. I grapped the left (red) beater firmly and twisted it to the left. It took a couple tries and turning on the motor (with out beaters) to find the spot where they had skipped. In the end the left beater jumped back one then two teeth and now the beaters aline properly.
This will happen again with heavy dough, etc. now that the teeth are worn in that spot. Use a bread machine for the heaver dough. IMHO

Dec 12, 2012 | Sunbeam 2346 Heritage MixMaster Series...

1 Answer

One of my blades is stuck and I can't engage the release


Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.

From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft

Jul 19, 2011 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

First time using bread dough beater It was hard to put on and am unable to remove


Make sure your Beater can slip in and out of the Beater Shaft

easily. Do not force the beater onto the Shaft if the shaft is bent.

If it cannot be removed easily by hand, use a soft rubber mallet

(not a steel hammer) to slightly tap the beater so it can be moved

up and down the shaft or from side to side. Then you can easily

turn the beater left and remove it from the shaft.


From Kitchenaid Manual:

To Attach Flat Beater, Wire Whip, or Dough Hook

1. Turn speed control to OFF.

2. Unplug stand mixer or disconnect power.

3. Tilt motor head back.

4. Slip beater onto beater shaft and press upward

as far as possible.

5. Turn beater to right, hooking beater over pin on shaft.

6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook

1. Turn speed control to OFF.

2. Unplug stand mixer or disconnect power.

3. Tilt motor head back.

4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft.

Jul 17, 2011 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

Bread dough beater will not come off


Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.

From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft

Jul 17, 2011 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

What is the best stand mixer to buy for home use? My 4 yr. old Sunbeam Heritage Series 450 watt Mix Master has stripped beater gears. Before that it wouldn't tilt back because of a loose screw. I don't...


the best stand mixer is a hobart n 50 its a little expensive, but if you use your mixer all the time, its worth the investment, buy 6 to 8 sunbeams, or kitchenaids, to 1HOBART N 50. metalgears in transmission, and in planetary,all the others have nylon gears

Jan 16, 2010 | Sunbeam 2351 Legacy Stand Mixer

1 Answer

Leaks oir or grease at shaft where beater attaches


eaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

If you still feel as though the mixer is in need of service, you may locate Kitchenaid certified repair centers through the following link: http://caservice.kitchenaid.com/

Jul 15, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

KitchenAid wobbles when mixing


The "wobbling" sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

Also, leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

Dec 24, 2008 | KitchenAid K45SS Classic Stand Mixer

1 Answer

Mixer is stuck in the down position


If the mixer is under a year old and you have a receipt, send everything in,beaters, bowls, book, etc, to Authorized Appliance and Repair in St. Louis Missouri and you will receive a brand new replacement or ungrade free of charge. Make sure you have your Name,address & phone number with the unit.

Nov 05, 2007 | Sunbeam 2351 Legacy Stand Mixer

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