Question about Kensington PilotBoard 64385

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Thanks for the link for the Kensington PilotBoard

Thank you for your help, it doesnt go un - noticed!!!

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You're very welcome. Glad we could help. Thanks for noticing.

All the best.

Posted on May 29, 2008

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Usb receiver broke on my kensington pilotboard desktop set, any ideas


You can contact Kensington's customer service and see whether they will ship you a replacement. As an alternative, you could buy another Kensington Wireless Pilot Board mouse and use its receiver. As a third alternative, you could buy another Kensington wireless mouse or keyboard and see whether the receiver for that will pick up the Pilot Board keyboard. Finally, you could buy another wireless mouse or keyboard (not Bluetooth) and see whether its receiver will pick up the Pilot Board.

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You may need to resynch the keyboard with the receiver. I'm not 100% sure of the procedure for the Kensington PilotBoard - but normally all you need to do is hold down the Connect or Synch button on the receiver (in this case the USB Dongle) until the light begins to flash. Once it's flashing, press and hold the Connect or Synch button on the Keyboard (usually its on the back) until the light on the receiver stops flashing.

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Did u press the button on the reciver and the button underneath the keyboard so they can find each other? Try another set of batteries too.

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your mouse laser is damaged. please replace your mouse.

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1 Answer

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Mine does this often as well. The only solution I have found myself is to pull the batteries for20-30 seconds or so.

Jun 25, 2009 | Kensington PilotBoard 64385

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