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If you have a cd or two stuck in your Bose wave radio, here's how to remove it and save yourself $99. This procedure is for the radio (model AWRCC1 or similar) with a single front loading cd slot.
1. First unplug the power, wait a minute, and then replug power, watching the front display.
2. The display will read "Ejecting". If the cd ejects, then you're done and can skip Part II. If it doesn't eject and/or it displays "Disk error" then you'll need to do the Part II steps.
1. Unplug the power cord.
2. Turn the radio upside down with the front facing you.
3. Remove the 5 screws from the bottom plate.
4. Hinge the front of the bottom plate up no more than 2". Don't overdo this or you'll damage various ribbon cables inside. Use extra hands or a prop to keep it open this amount.
5. Reach inside and tilt-up the front of cd player's metal housing just enough to access the rims of the cd(s) within the space created in step 4.
6. Pinch the rim(s) of the cd(s) and gently pull it/them out.
7. Reverse these steps to reassemble your radio.
I hope you don't use the DCM-360 in your car. You should be able to eject the CD, with pressing the eject button, several times. It could be the eject mechanism is defect, or someone pressed the CD too far, r even some debris came in the player, after the ce was inserted.
In most cases, you really should remove the player en open it. to avoid more damage than already exists
Mine did the same thing. My player was primarily used in the garage and the cold weather may have caused my player to do the same thing. I just fixed my player. I removed the top cover and looked at the CD in the play position. In the upper right corner from the CD, you will see a spindle motor with a belt on it. Gently spin the motor back and forth carefully with your finger. I rotated it a half-spin in either direction, careful not to dislodge the belt. When I turned the player back on, the mechanism operated as it normally would and began playing the disc. I was able to eject and reinsert the magazine without any issues, solving the problem. Hopefully that will work for you.
Hello, the problem is as result of faultty mechanism , in which it might need adjustment or a replace of a new one, but before that you need to check the rubber attached to the motor of the mechanism that allow it move in and out.if it cuts or too big for the rotation, then you replace for a new one of the same size.. Hope this will help....