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I hope you don't use the DCM-360 in your car. You should be able to eject the CD, with pressing the eject button, several times. It could be the eject mechanism is defect, or someone pressed the CD too far, r even some debris came in the player, after the ce was inserted.
In most cases, you really should remove the player en open it. to avoid more damage than already exists
Follow the steps below to troubleshoot this issue.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online through the Manuals/Specs/Warranty link on this page.
Ensure the child lock feature is disabled.
Attempt to open the disc tray.
If the issue is not resolved, turn off the DVD player.
Unplug the power cord from the electrical outlet for 30 seconds.
Plug the power cord back into the electrical outlet.
Attempt to open the disc tray.
If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models.DISC1 is not available on all DVD players.
Possible that the cd disc has jammed due to a change in the disc- warming can bend some cd's, also if the cd is struck inside as the loading mechanism is struck. In both cases the set must be pulled out if there is no hope with trying to retrieve the cd softly assisting while ejecting. If you do not hear any noise while the eject is pressed then the loading drive is faulty , you need to remove the cd , open to check, If this is mechanical then you can softly push the cd out, if not the electonic section needs a check.
First, check to see if the fuse has blown. If the fuse is ok, try to find the electrical connector that hooks the stereo to the power supply and disconnect it for a few minutes. Reconnect it to the power supply and see if the cd will eject.
Open the hood. Lift the battery cover, then there is a little black box on top of the battery. Open it. bet it is burnt and melted. Do NOT take it to the dealership. You'll pay $600 . You need an alternator cable and a new fuse block. 30min fix.
Your problem is not uncommon. The problem can be either mechanical or digital, it is difficult to tell. If your product is under warranty it is best to take it in for service. If not, you will need to open up the devise to pull our the dvd.
The question becomes, which is more imporant the dvd or the device.
Before you do anything else, make sure you try resetting the device by unplugging it from all power sources for several minutes and then plugging it back in to try again.
◊ Figure out what fuse controls the CD player and pull the fuse out for a minute (or more), then replace it (theory being that the fuse acts as a reset button). If you cannot find the fuse, you can disconnect the negative battery cable, but you'll lose your radio and other settings. This trick seems to have the greatest chance of success overall. ◊ Turn your ignition on to the accessory position. Hold the eject button down for 2 or 3 minutes. Depending on your make/model, the eject button may flash. When the button stops flashing (or when a few minutes has passed), release the button and immediately press it again (theory being that the two minutes of "work" followed by a quick break will fool the player into releasing the disc when you press the eject button again). ◊ Try using some tweezers, needle nose pliers or hemostats (every tool kit needs a hemostat or two!) to pull the CD out while pressing the eject button with power going to the player (theory being that the disc is so slick the player can't eject it without help). Some people report success just by pulling the disc out with the tweezers without power to the player and without pressing the eject button. ◊ If your player has a small hole in the front of it, like most personal computer CD players do, straighten a paperclip and push the clip straight into the hole to manually release the catch. Some players have a groove under the CD door instead of a hole. Look for a hole about the size of the paperclip and don't mistake an emergency release hole for an earphone jack.
My 1st suggestion is to pull the AC power plug from the wall, wait 5 minutes (have a smoke or a coffee) and plug it back in. Then retry the functions that are giving you grief. Report back with the results and we'll go from there.
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