My K850i got sound problem. i can't hear any sound from the phone speaker but i can hear the music through handsfree. and my phone does not ring , It only vibrates, volume is all the way up to 8, when someone is calling me. Please help me
UPDATE SOFTWARE, my speaker randomly quit one day when someone called me, updated the software with the update manager from the sony website, installed it, followed instructions hooked up my phone with the usb, updated, works like a dream
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You can reset all settings to factory simply removing the phone battery. if that does not solve the problem, then the phone is faulty, with bad wiring to speaker or board problem. Try if the handsfree loudspeaker works, if it does , then it is wiring to handset speaker. If it does not , then it is a faulty audio circuit on board.
I have just bought a K850i. One time I calling somebody but I could not hear any sound from the phone.I could not hear its ringing when i make calls and cannot hear the voice of the person I am calling.I used the loudspeaker its work properly the voice quality is good. Please help me solve this problem.Thank you.
First: Click on your music button and play a song as you would normally do on your phone (make sure your speaker is on during this point).
Second: Click on the speaker button so you can listen to your music through your ear piece (as your music is still playing). If you don't hear your music through your ear piece wait until you hear it. It shouldn't take more than a minute. (Your music should be playing throughout this whole process)
Follow these steps every time you come across this problem.
If this solution resolved your problem, please leave a comment and a good rate. Thank you!