Question about SanDisk Sansa e250 MP3 Player

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Computer won't recognized device and all songs are deleted

I was flipping through many of my songs that I had on my Sansa and all of a sudden it deleted all of the songs off of it and a red box came up saying "Not enough space for Music DB. Please free 6MB." I thought oh well this isn't the first time I have had to format it. (Before I had to format many times because it said it couldn't find the song and to keep listening to them you had to resync, but it wouldn't resync because the computer said the songs were on there; so, i just formatted it.) I hooked it up to my computer and does its little beep saying that it found something but Windows Media Player doesn't recognize it, which has happened before; so, I unplugged it a couple of times, which i have to do about 50% of the time, but no success. I'm not sure if this will help much but somewhere I found "The device cannot start. Error (Code 10)

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  • Joey Meyer May 29, 2008

    It doesn't have an internal format function. Also, according to the info on the device I currently have 606MB of space free.

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If it has an interal format function try that when disconnected from the computer

Posted on May 29, 2008

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When using Windows Media Player 11 to delete, you have to look carefully at the folders on the left hand side of the window in the "Library" Tab - the first set of folders are the songs stored on your computer only. If your mp3 player is plugged into the computer and the computer recognizes that it is plugged in, you will see an icon of your Mp3 player in the list of items in the library tab. You must double-click that icon of your mp3 player and bring up your music files that way. Delete the files from there, and it will usually (not always) ask you "this will permanently delete files from your device" blah blah blah. You're there.

If it is physically preventing you from deleting songs on your player, then you will have to use another method to wipe the songs clean:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor



-Tha Mp3 Doctor

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you can buy a recovery software from scandisk here
http://www.lc-tech.com/software/rescueprodetail.html

to get it to work with the pc you need to go here !
http://www.clubic.com/telecharger-pilote-132683-0-sandisk-sansa-e250.html

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