Question about Danby Dehumidifiers
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Posted on Jan 02, 2017
SOURCE: P1 error
Your question needs to be answered in 3 parts:
1) As per the manual for my Danby Dehumidifier (Model DDR657EE), the unit may not turn on immediately when powered On (it may take a several minutes). So, generally, it would be normal in your case.
2) Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.
The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.
He had no documentation of a P2 code for my model.
He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor
So, generally, if you see P1 periodically (for brief periods), then it would be normal.
3) Since your unit keeps running (continuously) and there is no water in the bucket, then you should call Danby ServiceI for additional assistance - it seems defective for this reason.
I hope that helps.
Posted on May 22, 2009
the problem is with the switch which is connected to the float arm, try pulling it manually, it shoud turn on and off your unit if working properly
Posted on Jun 14, 2009
SOURCE: Danby Dehumidifier
I dropped the water bucket by accident on the dehumidifier, and I have the same problem. Here what I found :
First, remove the water bucket and find the circuit diagram, it is very useful.
E1 code is related to the room humidity sensor, E2 code is related to the room temperature sensor and E3 code is related to the safety thermistor sensor. If you have one of these error code displayed, you will probably have to replace the sensor.
The humidity and temp sensors are located on the same board. To access it, remove the water bucket and you will see the 2 screws holding the front panel. Remove the screws, then gently prayed the front panel. Be careful, there is two plastic clip on the top of the panel and they are really easy to break. The board is located at the top right, under the cover. The safety thermistor is located on a pipe on the right side of the dehumidifier.
Posted on Jul 20, 2009
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