Question about RELIANCE ELECTRIC WATER HEATER

1 Answer

Changed shorted out bottom electric element and lower thermostat still no voltage to lower upper element reads 417 volts can upper thermostat effect lower thermastat?

Posted by on

1 Answer

Open following link to troubleshoot cause of problem:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Posted on Feb 18, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lower heating element


Are there fuses or breakers ? I have had bad breakers before

Dec 22, 2013 | RELIANCE ELECTRIC WATER HEATER

1 Answer

Shorting out an electric water heater


The heating elements in most electric heaters for water are sequential. That means that both are not on at the same time in some cases. There are individual thermostats for each set of heating elements. So you should check the integrity of both the heating elements with a meter and the thermostats.

Jul 02, 2013 | Water Heaters

1 Answer

I have a GE "SmartWater" Model #GE50M6A It only has 120 volts on the lower element. It is not heating water, but does have 240 volts to the upper element and, as I stated, 120v to the lower element.


1) Test elements,and if elements are good, replace both thermostats
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

2) Test across top two screws on upper thermostat for 240Volts.
If this test shows 240V, then no more voltage testing is needed.
http://waterheatertimer.org/How-water-heater-thermostats-work.html#electric

3) Add comment Feb 2013 and say where you are so far

Feb 09, 2013 | Water Heaters

2 Answers

LOWER ELEMENT IS NOT GETTING ANY VOLTAGE ON MODEL 65220RS


Short answer: Thermostats may be bad. Replace both thermostats.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

Long answer:
1) If water heater has some hot water, then upper element is good and water heater has 240Volts, and best suspect is burned out lower element.
http://waterheatertimer.org/How-to-clean-sediment-out-of-electric-water-heater.html

2) If water heater has no hot water because 240volt circuit breaker is tripped on one leg, and only 120Volts is arriving at water heater, then upper part of water heater can appear to have voltage and lower part of water heater can appear to have no voltage.
Open following links for troubleshoot steps:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/Test-electricity-to-water-heater.html

Add a comment for more help

Jun 14, 2011 | RELIANCE ELECTRIC WATER HEATER

1 Answer

Brand new water heater is not heating up. checked the upper heat element and got 240 volts reading, the bottom one is not reading any voltage. Please help


1) If upper element is receiving 240V, then water heater should have some hot water.
If upper element is burned out, then tank will have no hot water, but element will still test for 240V
http://waterheatertimer.org/How-to-test-water-heater-element.html
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

2) Keep in mind that upper element heats top part of tank first.
Only when top part of tank reaches thermostatic temperature will power be sent to lower thermostat and element. This is called non-simultaneous operation.
http://waterheatertimer.org/How-it-works.html

3) Non-simultaneous operation is necessary for most water heater installations because both elements are not ON at same time. Either upper element is ON or lower element is ON or both are off.
Each element is typically 4500 watts, which is 18.75 amps.
If both elements were ON at same time, it would consume 37.5 amps, so circuit breaker would have to be 40 or 50 amp with 8 or 6 gauge wire.

4) Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 26, 2011 | Rheem Water Heaters

1 Answer

I just installed a marathon 50 gallon 4500 watt, hot water heater. I do not have hot water. The wiring to the upper element and thermostat all test at 240 volts. The lower element and thermostat show no...


The top element should be heating if there is 240 volts across the element terminals. I take it that the top element is the booster element. The thermostat for the top element is normally a 2 pole thermostat which switches the neutral to the bottom thermostat once it reaches temperature. Once this occurs then the bottom element will start to heat. The top element will only come on when you use all the hot water. Is this supply on the off-peak rate? When testing always check the voltage across the element terminals.

Mar 20, 2011 | Rheem Water Heaters

2 Answers

I have a 40 gal electric water heater, but have insufficient hot water. The cold water intake pipe on top of the heater is very hot but when I turn on a hot water tap, it gets cold quickly. replaced dip...


You will need an amp meter. I suspect that the lower heating element is out or the thermostat.

Most water heater have a upper and lower element. The bottom is the main work horse.

Take the lower access door off and you can get to the wires to use a clamp on Amp meter. You should get a reading of 10 + amp if it is working. You can check the thermostat with the volt meter also to make sure you are getting voltage to the element . You should have 220 volts across the two wire attached to the element. The elements are not to hard to change. You will need to shut the power Off and the Cold Water off. Drain the tank to get below the bottom element and you will need to get a special wrench to unscrew the old element out of the tank. Hope this Helps

Jan 02, 2011 | RELIANCE ELECTRIC WATER HEATER

1 Answer

I awoke to no hot water, my heater is three yrs old and i just changed my upper and lower element and upper thermostat, still no hot water then i checked to see if i was getting power and i am, is there...


Your water heater has 2 elements so its 240Volts.

1) If breaker is delivering power on one leg of the 240Volt circuit, then water heater can appear to have electricity, but tank is receiving 120V. Both 120Volt legs are needed to complete the 240V circuit. Double check for 240Volts.

2) Review electric Load.
Water heater label shows wattage of tank.
If tank is 4500Watts for example, you installed 3500 or 4500 watt elements.
With 5500 Watt elements you need 30 amp breaker and orange-colored 10 gauge wire
With 4500 Watt elements you can get by on 20 amp breaker and 12 gauge wire up to 75 feet away.

3) Check ECO red reset button on upper thermostat. If reset is tripped, then ECO is reading high temperatures. Suspects at this point are defective upper thermostat, shorted wire or bad lower element.

4) Also note that insulation and cover must be re-installed over thermostat. Thermostat reads temperature through wall of tank. If outside air circulates around thermostat, that can cause a mis-read and cause tank to overheat and ECO trips.

If you don't want to test the heater, replace both thermostats for about $25. Return the upper thermostat for a refund. Then see of problem persists.

Here's what I would do.
1. Check breaker for 240
2. Check water heater for 240 across 1 and 3 screws on upper thermostat
3. Note wiring and breaker size.
4. Note label on side of tank.

5. Look at end of new element to see wattage printed on each element. Look for sings of high heat and burning. Tighten screws on elements.

6. Check ECO reset button. Look for high-heat and burning. Tighten screws on thermostat.

7. Test upper thermostat as follows:
http://waterheatertimer.org/images/Electric-diagram-water-800.jpg
Test left-side #1 screw to right-side middle #4 screw. Test should read 240V at all times. If not, then ECO is tripped, thermostat is bad, or electricity is OFF

8) Water heater is cold so upper element should be ON. Test upper thermostat.
Test right-side #3 screw to left-side bottom #2 screw and it should read 240V
Test right-side #3 screw to right-side bottom #4 screw and it should read 0 volts

8. If upper thermostat checks out. Test upper element for 240 across both screws. If upper element does not read 240 when water is cold, then element is bad or there is a shorted wire between element and upper thermostat.
How to test element:
http://waterheatertimer.org/How-to-test-water-heater-element.html

9. Do a full troubleshoot on electric water heater
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Dec 07, 2010 | General Electric GE SmartWater Household...

2 Answers

Rheem 83xr52-2 50 gal residential water heater. Water temp was low. I cut power at electric panel, removed upper panel on water heater, turned up thermostat, replaced panel and switched power back on at...


You can open the top up again. I would not turn the temp higher than 130 degrees, maximum. However, there should be above the thermostat a red button. This is where the power wires connect to the thermostats and heating elements. Sometimes this button needs to be reset, press it and discern if you hear a click sound. This means that the high temperature safety switch has tripped open and you had to manually "reset" it. There are two thermostats by the way. The water heater usually works this way. There are two thermostats and two heaters. The upper tank heater turns on first and it heats the top half of the tank. Then when the thermostat above is satisfied it then allows the bottom heater to come on and heat the bottom half of the tank. You might want to set the bottom heater thermostat as well. This is made this way because it is actually faster and more efficient to heat the top half first and the bottom half secondly. Try this first with the reset button. We could check voltages, but that requires a level of knowledge and safety that I am not sure that you are comfortable with. Pictures of the upper and lower thermostats and connections will help if the "reset" does not do the trick. By the way, not meaning or implying anything, but did you move the thermostat in the right direction? Sometimes the dials can be confusing.

Nov 28, 2010 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

No hot water


If the water does not heat, then you have to troubleshoot to find the problem. With a voltmeter determine if 240VAC is actually getting to the water heater. Take care here - a defective circuit breaker can give a false 240 volt reading - check for the 240 volts across the upper element (i.e. when the 240 volts has a live load on it, not just an open circuit test).
Also, remember, the upper element has priority over the lower element, and if the water is cold, the upper element will try to turn on and this locks out the lower element (only one element is allowed to heat at any given time). The lower element comes on ONLY after the upper thermostat is satisfied. Therefore if the upper heating element is burned out you will never get any hot water. If you suspect this, TURN OFF THE POWER TO THE HEATER and take a resistance check of the upper element.

Nov 15, 2008 | Water Heaters

Not finding what you are looking for?
RELIANCE ELECTRIC WATER HEATER Logo

Related Topics:

50 people viewed this question

Ask a Question

Usually answered in minutes!

Top Reliance Water Heaters Experts

Mack Baxter

Level 3 Expert

381 Answers

Gil Shultz

Level 3 Expert

3368 Answers

rickb63

Level 2 Expert

170 Answers

Are you a Reliance Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...