Question about Computers & Internet
This is a known problem with these onboard video cards on the motherboard. It's a design flaw.
If your laptop is still under warranty (could be longer than 12 months. Often, it's 15 months from the manufacture date), contact HP for a replacement without question.
If your laptop is out of warranty, since this is a widely-known problem, still contact HP. You may have to fight with tech / customer support.
Hope this helps
Posted on Oct 06, 2010
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Posted on Jan 02, 2017
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