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Hp pavillion dv9000 screen is very snowy, very hard to make out text

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  • caz01 Oct 06, 2010

    hp pavillion dv9000 screen is very snowy, hard to make out text

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  • Master
  • 3,278 Answers

Hello.

This is a known problem with these onboard video cards on the motherboard. It's a design flaw.

If your laptop is still under warranty (could be longer than 12 months. Often, it's 15 months from the manufacture date), contact HP for a replacement without question.

If your laptop is out of warranty, since this is a widely-known problem, still contact HP. You may have to fight with tech / customer support.

Hope this helps

Posted on Oct 06, 2010

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  • Master
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Hello,Could you possibly take a picture of the laptop? hard to say what might be wrong with it without actually seeing the screen. you can email a picture to me at

Posted on Oct 06, 2010

  • Ekse Oct 06, 2010

    I'm sorry I can't provide you with accurate assistance without seeing the monitor, I could give you a guess or two, but with the picture I can give you an answer.

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