Question about GE Profile Performance 25.2 cu. ft. Side-by-Side Refrigerator with Dispenser TFX25PPBWW

2 Answers

I have a GE Profile Performance 25.2 cu. ft. Side-by-Side Refrigerator with Dispenser TFX25PPBWW that keeps getting stuck in the off (and occasionally on) position. When I find it stuck in the off position, I turn the freezer thermostat dial all the way to zero and the fridge will usually kick right on (Other times I hear something begin to "turn" (like an egg timer) behind the thermostat knobs, but the fridge eventually begins to cool). The problem started a few months ago, but I just kept turning the knob to make it start cooling again. It actually worked normally for awhile, but the problem has now returned worse then before (I am finding the fridge stuck in the off position more now).

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  • ryanmcorder Oct 06, 2010

    Do you mean part number 425 at this link:http://www.appliancepartspros.com/partse...

  • ryanmcorder Oct 07, 2010

    Do you mean the plastic knob I turn? Because when I pull it off it does not seem to be broken. Thanks for your help by the way!

  • ryanmcorder Oct 07, 2010

    I had a feeling that might be the case, and had actually been to the site you posted. Is this fairly easy to replace, and about how long do you think it will take? Thank you for your help!

  • ryanmcorder Oct 12, 2010

    I received the part today and tried to install it, but got confused during the installation and cut what I think is the capillary wire because I thought I could just splice the old and new capillary together. Would this cause the fridge not to turn on? Thanks for your help.

  • ryanmcorder Oct 18, 2010

    Great help! Thank you.

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2 Answers

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  • GE Master
  • 1,711 Answers

Your problem is very easy to understand and very frequent. All you need is a new thermostat. The knob you keep turn on and off is acting like an electrical switch with contacts which is now stuck either in off or on position.

We have here below for you a part layout of your fridge where you can see the thermostat which is part 424 ,

Control temp
Part Number: AP3156221 made by GE

And the link is

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=228779&diagram_id=20846127#d20846127

At this link you see the code the price and even if you like to order it online.

Posted on Oct 07, 2010

  • espressonist
    espressonist Oct 07, 2010

    The operation is very easy operation.

    Before you start remove fridge from electric power.

    First you need to remove knob white wheel. Under this you will find two Philip screws which secure the thermostat. You may remove the plastic bracket cover and here is the thermostat with to wires on the end. Remove the two wires, don't worry about polarity they can be in any place.

    Now you need to pull out the capillary wire and try to remember how it placed so you do the same with new one (you can take a photo if you prefer) that's it.

    Follow the opposite order to install the new thermostat.

    For a professional this a piece of cake job 5 minutes, but we advise you to take your time so to avoid the possibility of destroy any other part in the process.

    The operation is very easy operation.

    Before you start remove fridge from electric power.

    First you need to remove knob white wheel. Under this you will find two Philip screws which secure the thermostat. You may remove the plastic bracket cover and here is the thermostat with to wires on the end. Remove the two wires, don't worry about polarity they can be in any place.

    Now you need to pull out the capillary wire and try to remember how it placed so you do the same with new one (you can take a photo if you prefer) that's it.

    Follow the opposite order to install the new thermostat.

    For a professional this a piece of cake job 5 minutes, but we advise you to take your time so to avoid the possibility of destroy any other part in the process.

  • espressonist
    espressonist Oct 13, 2010

    Unfortunately you have damage the thermostat. The capillary and body of the mechanical thermostat are factory assemble together in a special way since the capillary work in a very special and sensitive way to transfer the sensed temperature to the body.
    Now they cannot put together by any way and of course you need a new thermostat

    Unfortunately you have damage the thermostat. The capillary and body of the mechanical thermostat are factory assemble together in a special way since the capillary work in a very special and sensitive way to transfer the sensed temperature to the body.
    Now they cannot put together by any way and of course you need a new thermostat

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  • Master
  • 1,478 Answers

Hello,

I think the thermostat knob is bad and will need to replaced, i will advice you replace the thermostat knob on your refrigerator to fix the problem.

Take care.

Posted on Oct 06, 2010

  • Jimoh Adeleke Muyideen Oct 06, 2010

    Hello,

    Am referring to the freezer thermostat dial you normally turn.

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