Question about GE GSL25JFPBS Side by Side Refrigerator

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NO water to dispenser - valve works - my husband says it is the line going up the freezer door - please advise

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That line is frozen in door you can a replacement line from GE or an appliance dealer or turn off refer and let defrost may try to get a new door out of GE

Posted on Oct 08, 2010

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1 Answer

Water dispenser not working GE model GSH25JSX13


Do you hear a slight buzzing when you try to get water?? If yes, you may have a frozen water line inside the freezer door. GE had some problems with those models. They offer a heater kit that has to be installed in the dispenser area of the freezer door. Once installed, in about a day the water line should be defrosted enough to dispense water again. If you don't hear that buzzing sound when trying to get water, you could have a bad inlet valve which is at the lower back of the refrigerator where your house water line hook to the refrigerator.

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If the refrigerator water dispenser is not working correctly the water supply tube(s) may be blocked. This will be difficult to track down. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Next it could be the water valve that sometimes has twin valves for ice and water combined (this is most likely the culprit) , third is low pressure into the line (bad main valve) or clogged filter... you need about 20psi for function. Last is the door switch (try this first), when the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on or may just dispense one item. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.

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Inside filter water dispenser suddenly stopped working. New filter removed and no working with or without filter . Water line is fine. Ice maker works.


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

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The water dispenser wont dispense water. Line is open and on. I


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

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1 Answer

Water dispenser does not work


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring2.gif on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X10173 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.


Oct 15, 2009 | GE GSH25KGR Side by Side Refrigerator

1 Answer

Water dispenser works sometimes


It sounds like you may need to try the water tube heater I mention in the "Tips and Tricks" post of mine, copied here:

Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

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2 Answers

No water on dispenser Model#ED5CHQXKQ01


most likely you have a frozen water line to the dispenser. it could be inside the back of the refr section that is just too cold or inside the freezer door.
either one can be tested by allowing each to warm up for 15 to 20 minutes and see if you get water thru door.
do you hear a buzz from the water valve coil when you push the dispenser lever? if so then the water line is probably frozen somewhere.

Jan 15, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Water won't dispense from side by side fridge


check for water at bottom of door going in, if there water line in door or tank in door freezing. only fix to replace door. ck with dealer to get fixed under warranty

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2 Answers

No water dispensing to the icemaker. Water does dispense through the door dispenser. KitchenAid ksbs25fkbl00


Unplug your refrigerator and leave the freezer door open for 2 hours (The food in the freezer will only partially thaw).

The line supplying the water to the ice maker has frozen...this will un-thaw it.

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