Question about Washing Machines
I have a year and a half old Whirlpool Cabrio washer model# WTW6300SW0 that flashes the code "HC" at the end of every wash cycle. The thermistor harness has been replaced already along with the control unit assembly. The HOT/COLD supply hoses have been verified. What would be the problem now.
SOURCE: No hot water entering
1. Make sure water comes out of the hot water hose into a bucket.
2. Check to make sure the solenoid valve is working. The buzzing is the 60Hz on the coil and can make a lot of noise if valve does not operate properly. Try blowing into the hot water port. If the solenoid is functioning properly air will move freely, if not its stuck.
Posted on Jan 10, 2008
F/H No water detected entering machine or Pressure switch trip not detected.
If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.
If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
If there is no water in the unit:
1. Make sure that both valves at the water source(s) are turned on all the way.
2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
3. Verify inlet valve operation
If there is water in the unit:
1. Verify Drain pump operation
2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
Verify there is not a siphon problem
Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
Check all hoses for possible leaks
Verify pressure switch operation
Verify flow meter operation
Verify CCU operation.
Posted on Mar 28, 2009
The "F51" error code is common problem with the Cabrio. This is an RPS sensor error. The sensor is mounted along the motor windings under the washer and detects the rotation spin speed. The sensors on these units can go bad, causing the error code, and it has been a frequent problem. I would recommend you contact Whirlpool first (due to the unit only being a year old) and see if there is a recall or upgrade on this part. I believe there is. The repair would then be covered by the manufacturer. If I give you the steps to access and/or replace the sensor at this point, you may be voiding any existing warranty you may still have. Some components carry a longer warranty than your normal one year limited warranty from the manufacturer. Something you may consider.
If you have further questions, please let me know. I hope this helps you in some way.
Posted on Jun 11, 2009
SOURCE: flashing code F71 then F70
We've owned a Whirlpool Duet Washer (WFW9200SQ00) for about 3 years. We started getting the F70 error code intermittently about 6 months ago and it seems to progressively be getting worse. Unplugging the unit for a few minutes resets the error, but it comes back about every 2nd or 3rd load causing my wife a lot of frustration and with 4 kids, our laundry was backing up. After reading several Forum's, I found the F70 error code indicates a "heartbeat" communication error between the various electronic boards inside the washer and the consensus seems to be the most likely culprit is the Motor Control Unit (MCU) board. Before spending nearly $250 for a replacement board (http://www.helpfulparts.com/servlet/the-5733/8183196/Detail) with no guarantee that it would fix the problem, I decided to take the board out of the machine and inspect it. What I found is the connector for the communication (the connector with three blue wires) on this board is a very unreliable connector that uses the edge of the printed circuit board on one side of the connection instead of a real connector soldered to the board. In addition, the fit of this connector seems to loose to make a good connection. I noticed a little bit of corrosion on the board contacts which I cleaned with rubbing alcohol and a pencil eraser. After re-installing the cleaned board we've done several loads with (keeping my fingers crossed) no errors. I am still concerned about the reliability of this connection. Because of it's location, this board is subject to a fair amount of vibration and because of the loose fit I'm concerned that this issue will only come back over time. I've already decided that if the error comes back I will solder wires to the contacts on the board to provide a more robust connection. It's a shame that you can spend well over $1,000 on a top of the line washer, and in order to save $.10 Whirlpool decided to use a very poor connector in a critical area. It makes you wonder where else did they skimp to save a few pennies?!! Our next washer will not be a Whirlpool, and next time will not get a high end washer with all the bells and whistles.
Posted on Jan 03, 2010
"F20" is a No Water Detect error. It is an indication that you either have no water coming into the washer, or very little water at all. If the pressure switch has not tripped after 6 minutes, the error code is displayed. This can be a potential problem with the following:
If you have NO water in the wash tub, check the following:
- Inlet water valve may be clogged. Clean inlet screens if necessary.
- Make sure water taps are on.
- Check inlet hoses for kinks or clogs.
If you HAVE water filling the wash tub, check the following:
- Make sure you don't have a siphoning problem. Click the following link for instructions:
- Verify Drain Pump operation.
- Verify the Pressure Switch hoses are intact and connected properly.
- Verify wire harness connections at the pressure switch, inlet valves, drain pump and Central Control Unit (CCU).
To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Click on the following link to check the pump for obstructions:
To access the Pressure Switch - remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a plastic air hose attached. Verify the electrical connections are intact, and the air hose is attached and not cracked or leaking.
To access the Central Control Unit (CCU) - with the top panel of the washer removed, the CCU is located directly behind, and just above the rear of the wash tub. There should be a tech sheet directly behind the lower panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics and to verify the wire connections at the CCU. In addition, the tech sheet will also assist in how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.
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Posted on Sep 28, 2010
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