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My computer does not recognize the Toshiba External Hard Drive, so I can't use it

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Please select Auto mode in BIOS for USB controller and check it .If still issue not resolve then connect the hard drive in another USB port and check it.

Posted on Oct 06, 2010

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I upgraded my hard drive and cloned my old info onto the Toshiba external hard drive. Now it only recognizes the capacity of the hard drive as 465 gb instead of 2 tb. How do I reset that back to 2 tb?


by up grading do you mean fitting a new hard drive
BY your statement you downloaded all of the data from the old hard drive onto an external 2tb hard drive ( to save everything I imagine )
if that is the case then the computer will only recognize the capacity of the new hard drive which would have been a 500gb unit
there is always a loss of capacity in a hard drive for internal workings and programs so what the computer is reading is most likely the capacity of the new hard drive
if you want to read the capacity of the external hard drive , you will have to click on it separately then go to properties and it will read total capacity and unused capscity

Nov 15, 2016 | Toshiba Computers & Internet

1 Answer

Computer won't recognize external usb hard drive


Format drive NTFS sounds like its corrupt, use mini partition wizard...
may also need 3TB Unlocker from manufacturer of Hdd

Dec 27, 2012 | Toshiba HDWC130XK3J1 Hard Drive - Canvio 3...

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My toshiba external hard drive is not being recognised


This problem occurs when the external drive is removed from the computer before the host computer has finished writing to the drive. This can cause the drive to fail and require formatting. When using a plug in drive you need to allow the system write to complete before removing it. This goes for Flash memory sticks/cards and hard drives.Try restarting the computer with the external drive plugged in and switched on, this may cause the fault to be fixed. Good luck.

Aug 07, 2012 | Toshiba E05A100PBU3XS Canvio 1TB USB 3.0...

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I have a toshiba external hard drive 160 gb and I have lost the manual and can't remember how to get my files from the computer on it. I plug it into my computer, it recognizes that it is plugged in, but...


Try going to "My Computer" if you computer recognizes you hard drive it will be listed here.

Just click on it and it will open and you will see your files that have been saved on it.

Otherwise you can click the link below for the online manual for your unit.

http://sdd.toshiba.com/main.aspx?Path=StorageSolutions/USB2.0PortableExtHardDrive/USB2.0PortableExtHardDriveSupport

If link does not work copy and past to browser.

Hope this helps.

Regards,

Apr 15, 2011 | Toshiba 120GB USB 2.0 Portable External...

1 Answer

My computer will not recognize the external HD. I can't format it becuase the system will not even recognize it. HD is a Toshiba PHU1EXB 1TB


Not sure how new your computer is but on some older ones there is not enough power from just one USB port to power the drive correctly. If your drive spins up (sounds like it is revving up) then you should be getting enough power but if not then you will need to purchase a Y USB cable to properly power the drive.

Jul 25, 2010 | Toshiba PH3100U1EXB 10TB Desktop External ...

1 Answer

Toshiba 1tb external HDD that works fine on TV not on PC anymore


Try using it on another computer. If it doesn't work the drive may be bad.

Mar 14, 2010 | Western Digital My Book Essential Edition...

1 Answer

My computer isn't recognizing my new Toshiba Roco 250 gb external hard drive


If it is new and has not worked at all, you should try using it on another computer that, if possible, has a different operating system. My first option would be to create a partition using a 3rd party partition creator.

Dec 25, 2009 | Toshiba 120GB USB 2.0 Portable External...

1 Answer

EXTERNAL TOSHIBA HARD DRIVE WILL NOT FORMAT? WHAT DO i DO?


If your hard drive is recognized by your computer try opening control panel,to administrative tools,to Computer management,to storage, to disk management,by right clicking on drive you can format that drive or delete it.

Jun 28, 2009 | Toshiba 160GB USB 2.0 Portable External...

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Toshiba 160 GB Hard drive is not seen by 'new' computer


I have had a similar problems with external drives that only plug into a USB port (no ext power adapter). It is very common that the power supply fed through the USB port is inadequate to power an external hard drive. Some enclosures have a external A/C input to resolve this. Also, some computers (motherboards) only have a select number of USB ports that are powered. Since this device is detected by your other computer and not on the new one, my next attempt would be to locate a USB hub with external A/C power. There is a good chance that this will resolve the problem. By the way, when you plug in the drive does it spin up?

May 03, 2009 | Toshiba 120GB USB 2.0 Portable External...

1 Answer

My laptop cannot recognize my external cd rom


Need to go to the hard drive maker website and look for a driver and install it to your computer search for the model # on the website of the hard drive company

Jan 31, 2009 | Toshiba (PX1052E-1NMD) External 24x CD-ROM...

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