Question about Dyson Vacuums

1 Answer

The brushes stop rotating on rugs after a few seconds then button has to be pressed to start rotating again but keeps cutting out

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 377 Answers

Not sure this is your foolproof solution to the problem, but you might give it a try to see if it solves your problem.
When the beater brush starts to bind up due to debris it retards the action of the cleaner, sometimes to the point of the belt breaking.
Remove the beater brush as if you were going to change the belt. Remove all debris and clean as best you can. Pay attention to the end pieces on each end of the beater brush. They will can clogged to the point to stopping the brush from rotating. Add some WD40 to the clips at the end of the beater brush and work in by twisting the clips while holding the beater brush. Once it seems to be free, reassemble and be sure the belt is on properly, you might want to consider replacing the belt.
If you find this solution to be of help I would appreciate a Thumbs Up. Good luck and be well. Paul

Posted on Oct 06, 2010

  • 1 more comment 
  • pwillitz Oct 06, 2010

    Now THAT was a prompt response!!
    Thank you VERY much for the rating you provided me.
    I am very happy I was able to assist you.
    Be well,
    Paul

  • 83cleaner90 Oct 31, 2010

    The ends of the beater brush actually come off...pull hard, you will find all types of hair and junk bindin up the brush rotation...well worth the hastle...and free!

  • pwillitz Nov 01, 2010

    Great input! Thank you!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can I remove the roller brush to clean it?


While not removing rollers, my method of cleaning them involves regular attention to prevent build up. Sometimes long hair or threads get wound so thickly & tightly the roller gets stuck & won't turn. If I can't unwind enough by pulling a few threads at a time, I'll cut a bit & pull it away a bit at a time until the mess pulls free. This is especially tedious if it gets caught at the edges in the rotation mechanism. That can be one piece of thread at a time, tugging gently & cutting away the jam until you can free it. As for the brushes themselves, sometimes a wide toothed comb will clear clumps of pet fur & rug lint from each strip of brush on the rollers, making it easier to see & remove long, wound tightly tangles.

Jan 17, 2016 | Vacuums

1 Answer

Why won't the brush on the head stop spinning?


Hi Glen, it's Jack at Dyson.

Depending on which DC39 variant you own, you may have the facility to shut off the rotating brush bar using the trigger control on the hand grip. The brush should be shut off when cleaning hard flooring, delicate rugs or long pile carpet. Press and hold the button for a few moments to shut off the brush bar:


brush-head-wont-stop-spinning-2a0rwaxytwfzcufve2d4lsjg-3-0.jpg

If you've tried this and cannot shut off the brush bar, please contact the Dyson Customer Helpline directly. Our experts will need to take some further details about your particular machine, and will also be able to talk you through some simple troubleshooting checks to resolve any issues.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 28, 2015 | Dyson DC39 Animal Canister Vacuum

1 Answer

Our DC41 is impossible to push on carpet. Is there an adjustment to do? Almost like there is too much suction.


See if the following information can help.

CARPETS OR HARD FLOORS

• The brush bar will always default to 'ON' (spinning) each time you switch the

appliance 'ON' and recline it for cleaning.

• The brush bar will not rotate when the appliance is upright.

• To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):

- switch the appliance 'ON'

- recline the appliance

- press the brush bar 'ON/OFF' button - the brush bar will stop spinning.

• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -

clearing obstructions'.

• Before vacuuming your flooring, rugs and carpets, check the manufacturer's

recommended cleaning instructions.

• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this

happens, we recommend vacuuming in 'hard floor' mode and consulting with

the flooring manufacturer.

• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.

Dec 31, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

How do I change to different powers


Hi there, it's Jack at Dyson.

DC24's brush bar is powered by its own motor. This means the brush bar can be turned on for carpets and rugs, and off for hard floors or delicate rugs.

To turn off the brush bar, just press the silver brush control switch located next to the red on/off switch. Press it a second time to turn the brush bar back on.

6851be12-8e2e-4bdf-960b-bf8c4fd916d8.jpg

I hope this helps, but if you'd like any further advice you're welcome to contact our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 25, 2014 | Dyson DC24 All Floors Upright Cleaner...

1 Answer

The brushes do not disengage when in upright position


Set the brush control, as needed. The brush control turns the brushbar on the underside of the vacuum on and off. The button is located beside the power button, on the top-front of the vacuum cleaner. Turn on the brush control for cleaning carpet. Turn off the brush control for bare floors or delicatelb_icon1.png rugs..

Feb 25, 2013 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Dyson DC 24 brushbar motor stops working , every so often , I press the reset button then it works for a while and stops again till I press reset again.


Hi there, it's Jack at Dyson.

DC24 is equipped with a safety device which shuts off the brush bar if something jams it - for example, a shoelace or a rug fringe. From what you've described, it sounds like there may be something in the cleaner head which is jamming the brush bar. It's also important to remove any threads or hair from around the brush bar regularly. Please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

You may also find the video below useful. Make sure that before you test the machine, you've reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.

I'm confident this will resolve the issue, but if you'd like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Nov 25, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Beaters stop when vaccuming rug...didn't when new


I believe you need to change the belt that drives the brushes. When it gets stretched out, it will just spin on the axle of the motor or spin on the brush and smoke.

Jim

Jun 01, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Beater bar has stopped turning


All beater and rotating brush bars are fairly easy to get to with a couple of screw on the bottom of your wan. They are driven by a belt and these belts come off, break, or the bar itself is stuck with rug material. Unplug your vacumn and get our screwdriver. It;s easy to figure out once inside the wan.

Mar 02, 2009 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

Rainbow SE power nozzle


If the brush is spinning ok, and the belt isn't slipping, then probably the circuit breaker is bad, or the motor is causing the problem.

Oct 23, 2007 | Rainbow 75th Anniversary Canister Vacuum

Not finding what you are looking for?
Vacuums Logo

Related Topics:

658 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...