Without physically looking at the cassette deck myself, I cannot be 100% sure the tape is wrapped around the pinch roller and capstan. The capstan is the chrome rod which the rubber pinch roller pushes to regulate the speed of the tape moving across the head. However it is approximately a 90% chance the take up reel for the tape stopped working from a bad tape or a loose belt which drives the tape take up reel. The clicking sounds like it could be the auto reverse solenoid because it thinks the tape has reached the end of play. The fun part is to remove the tape which you may have to disassemble the front panel if you cannot gain access to the tape from the top or bottom. You will need to cut the tape and remove it from the capstan and pinch roller to open the cassette door. Sometimes you can remove the capstan to free the tape. Once you have cleaned all the tape out of the unit make sure the belt for the take-up is good. If it is glazed, cracked, loose or broken order a belt. Clean all the pulleys and capstan and replace the belt. Your unit should be functional after the above procedure.
It could be the take up spindle does not have enough torque causing the tape to bunch up after the capstan. If you open up the unit you will notice ether belts or rollers for the tape drive. If it has belts you can replace the belt after cleaning the pulleys. If it has rollers you may be able to clean them with a rubber cleaner (not alcohol which will dry the rubber and cause glazing). Make sure the capstan and the pinch roller is clean using a rubber revitalizing cleaner on the pinch roller. "Goof off" from a hardware store is great for the capstan if it has a lot of metal oxide on it.
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Didn't realize I needed to put model in 2 places. It's a Realistic SCT-24.
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