Question about HP Photosmart 3210 Printer

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When I replace the red ink cartridge it will not recognize the new cartirdge.

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The printer is not reading the chip correctly or it is not seated correctly.

Try rubbing the contacts softly with some soft tissue or cloth, be careful not to break the chip!

If that doesn't help, try returning the ink cart. Most stores will allow you to return for a replacement cartridge without any hassle.

Posted on Oct 06, 2010

  • Dan Savinske
    Dan Savinske Oct 06, 2010

    I tried those fixes but still will not read red cartridge

  • Tom Cabbit Oct 08, 2010

    Even the replacement? If so, maybe there is dirt and grime or maybe even old ink on the contacts on the printer side? Try cleaning that and see if it works. Maybe use a little soapy water or alcohol, sinc soap can leave a thin film on the contacts if not cleaned properly.

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