Question about Hitachi P50H401 50 in. Plasma HDTV

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The screen went black while I was watching it. I turned it off, and then on. When it came on, there were two white lines at the top, and a six inch strip of normal picture. Everything below that strip is colored by whatever is in the normal strip, although you can see the picture through it. Can this be fixed?

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It can be fixed, but not easily by yourself that's for sure. It is the video board of the TV that sounds like it has failed. If you want to try and repair it yourself let me know and I will find the part for you. Unfortunately this is a very difficult repair, and unless you are an electrician I would not recommend attempting it. You will need to contact a local TV repair person in your area. If you think it may still be under warranty please contact the manufacturer to file an RMA. If you happened to purchase the TV with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the TV.

Let me know either way though....

Tim

Posted on Oct 06, 2010

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