Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Message comes up and says remove and check cartridge on right? What to do?

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  • HP Master
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Usually theirs 3 cartridges play around to see if any of is bad.

Posted on Oct 06, 2010

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My HP officejet all-in-one printer has been displaying the message: Remove and check right cartridge. I have checked it and cannot get it to print, scan or remove that message.


remove all the ink cartridges, and then unplug the power cord from the back of the printer.
Now, hold down # and number 6 button together, and while holding them down, plug the power back in.

release the hold after about 30 seconds, or the display saying nvram reset .. something like that .. If the printer turns off , then you will have to turn it ON again .. and then insert the ink cartridges ,

this will reset the machine.. and should resolve the issue. Also check if yu have any old cartridge and first insert that and see. if no error on inserting the old cartridge and that if it come by inserting the new on, then it could be the cartridge problem. Will have to try with new ink cartridge.

Sep 07, 2010 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Remove and check cartridge on right. I have removed it several times but still comes up with message and will not work


All I did was replace my black ink cartridge with a new one and it works. You think it would say replace ink cartridge instead of remove and check cartridge on right. Good Luck.

Aug 14, 2010 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Error message says "Remove and check cartridge on right" Its a new cartridge I've been using for a few weeks and it has been working fine. I have removed cartridge several times and even cleaned contacts....


The electronics on the cartridge have gone bad. Sometimes cartridges short. Take the cartridge back to where you bought it (they should give you credit for any remaining ink) and buy a new cartridge.

Aug 10, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Hi, I'm getting an error mesage that says right cartridge incorrect. I took the cartridge out and put it back in , but I'm still getting the error message. It was working fine and then the message appeared


turn the printer on.then remove both the cartridges out.on the cartridges you will see the brown color dotted circuit.clean that circuit with a dry tissue paper.on the lower base of the cartridge you will see the nozzle of the cartridge from where the ink comes out from the cartridge from printing.clean that area also with tissue paper.dont apply too much force on the circuit , the circuit of the cartridge is very delicate so take take care you don't make rashes on the cartridge or nozzle while cleaning the cartridges.clean the circuit of both the cartridges one-by-one. then in the printer where you insert the cartridges,there also you will see the same brown color dotted circuit .clean that circuit also with the dry tissue.take care you don't damage the printer circuit.then after the cleaning is finished,properly insert the cartridges in the printer to their respective positions.then check out the printer display.is it showing the same message or the message is gone.if its showing the same message ,then turn the printer off then ON then check out again if its still the same problem message on display then its confirmed that the right side cartridge in the printer is got faulty.the brown dotted circuit is getting short in the cartridge so the printer is not detecting the cartridge and this error comes on.in this case the cartridge needs to be replaced.this is very common problem and occurs many a times.replacing the cartridge solves the problem if cleaning the circuit does not helps. this will help.please do rate the solution.keep updated for any further assistance if more help required.,thanks.

Apr 29, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

I keep getting the message "remove and check cartridge on right. I do this, but it doesn't solve the problem. The printer worked fine until I installed a new black ink cartridge. After so many times of...


The cartridge on the right is the black ink cartridge. The one on the left is the color.
Make sure you have pushed the cartridge in all of the way and that you have removed the tape cover from the cartridge before you insert it.
If you bought aftermarker or third party cartridges, you have a cartridge that is not filled properly. If you purchased it from a local retailer, return it and try another cartridge.
The Hp reads the levels from the gold connectors on the cartridge. If they are blocked, or damaged or the cartridge is not full, you will get this message.

Jan 14, 2010 | HP Photosmart 4180 All-in-One Printer

1 Answer

Error message HP Officejet 7310 "remove and check cartridge on right. Removed cartridge, checked it (nothing), installed it back - still same message. Installed new original HP cartridge - still same...


Can you find a friend with a similar HP printer, i.e., one that accepts the same model-number of ink-cartridge? If the cartridge gives the same error-message in the other printer, it's time to responsibly recycle your "dead" cartridge, and give the brand-new cartridge to your friend, for his/her usage.

Nov 25, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Remove and ck right cartridge


    Once remove both the cartridges from the all-in-one and then clean the copper contacts of the cartridges and then put only black cartridge and check for the message displayed on the all-in-one if it even reads check right cartridge then the issue is with the all-in-one hardware. If it reads insert right or color cartridge then the issue seems to be with the cartridge.

    Remove the cartridges from the all-in-one and power cycle the all-in-one and then reset.

    Now insert the cartridge and check for the result. If the issue still persists then check the expiry date on the cartridge and once replace the cartridge and check for the result.

    May 27, 2008 | HP Officejet 7210 All-In-One InkJet...

    1 Answer

    HP 1610 all in one printer lost power


    I'm assuming you've made sure the power cord didn't fall out. It could be possible that the ribbon cable to the head assembly is damaged or pulled loose. This would explain the first message of the "right cartridge needs adjusting". Check both ends to see if it's come loose and check the whole ribbon for damage. Also, do a full reset of all cables. (power, usb etc.)

    Nov 25, 2007 | HP PSC 1610 All-In-One InkJet Printer

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