Question about HP OfficeJet G85 All-In-One InkJet Printer

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Black cartridge problem

Any time i on my printer it keep on showing remove and check the black cartridge. I did that, but still keep on saying that. It doset print again as well.Just bought.

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  • Anonymous Jun 02, 2008

    Will not print or copy. The message is "press enter to align cartidges". When I press the button the paper comes out with nothing on it.

  • adamsribe30 Jun 09, 2008

    Window says REMOVE AND CHECK COLOR CARTRIDGE. I remove it, check, re-insert it, and the same message appears. I can receive FAXES when this message is on the screen; however, I cannot send a FAX. Message screen says "BUSY", even though my phone line is free. Can anybody help?

  • Anonymous Aug 15, 2008

    My printer keep saying Remove and check black cartridge

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  • 26 Answers

YOUR CARTRIDGE CIRCUTE IS DEAD TRY ANY OTHER BLACK CARTRIDGE IF STILL IT SHOWS SAME PROBLEM THEN IT MEANS YOUR CARTRIDGE CARRAGE IS FAULTY(MEANS PROBLEM OF CARTRIDGE HOLDER NOT OF YOUR CARTRIDGE.)

Posted on May 31, 2008

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Posted on Jan 02, 2017

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1) turn the printer ON.
2)then remove both colour and black cartridges out.
3)then take a moist tissue paper clean the brown dotted circuit on the cartridge and its base from where ink comes out for printing.
4)also where you install the cartridge in the printer there you will see the brown dotted circuit clean that also in printer section.then
5)directly remove the power wire from the back of the printer.
6)then remove the usb wire from the back of the printer(its the wire connection between pc and printer)
7)then wait for one minute then reconnect both the wires.
8)then turn the printer ON.
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this will solve the problem.
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This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.

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