Question about Samsung Prostar 816 Phone

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Hi this is fortune. i had a phone prostar samsung at the office. i think it loose the wire. when there's incoming calls i can't hear the ring. what shall i do?

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To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Posted on Oct 06, 2010

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Samsung Prostar 816


Did you try unplugging power cord for five minutes? often this fix the problem.

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Hi, you need your main telephone number to ring at a group ie 500, then you need to add the extensions to that group, I will try to explain;

With your handset down press TRANSFER - 200 - 1234 - 1 - SPEAKER KEY

Then dial 714, use the volume key to find the phone number required, the using the 3rd little soft key under the screen find the 1 or DAY destination type in the group number .

Then press speaker and go to 601 and add the members to the chosen group, I have uploaded a video explaining how to do this step. Go to http://www.abbeytelecom.com for more training and programming tips.

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Hiya I have a Samsung KPDCS 24b and when I answer the phone it prevents other people calling us (the phone stays engaged until I get off of the incoming call). Never use to have this problem, if I were to...


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Hi,

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Jun 29, 2010 | Samsung Prostar 816 Phone

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Samsung prostar 816 plus system ringing problem


sounds like your having a couple of problems at the same time. the lines only ringing at station 1 is the default setting of the system my guess is that the time and date are also way off if thats the case.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

next, the problem with the cordless not working has to do with the port programming, in default it assigns all ports as multiline sets.
To assign a SLT(single line telephone) port to the system while still in program mode dial #38 the screen should say slt dial type and then 16 0's.
0 = keyset 1=slt set
enter in all 16 digits followed by the # i.e.if your cordless is on port 7 it would look like 0000001000000000 #
lastly the phone that can no lnger recieve calls sounds like the do not disturb or DND has been pressed to stop the alarm from ringing. press the mute/dnd button (light should be off). to cancel an alarm press the ALM/SD button twice and then the hold button.
hope that helps out.

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MMC # 62 controlls which phones ring in Day Mode, if you still have a problem repost and I will help you. Thanks

Apr 11, 2008 | Samsung Prostar 816 Phone

1 Answer

Phones won't ring


Your memory battery on your telephone system is bad. when power is lost , so is the programming. to fix this , you must go into system programming. From any phone, without picking up the handset. Press #20 Dial 12341, Press #. Press # again and dial 62, Press Line 1 and then press the button of each stn you want to ring ,( The display will show 1 if you press stn 1 and so on.) program each line the same way.

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1 Answer

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You can get the alm/sd button light to go off by hitting the alm/sd button twice and then hit the hold button. (I had the same problem

Nov 07, 2007 | Samsung Prostar 816 Phone

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