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During a cycle, my washer did not drain, I turned the dial, it would not do anything except when I selected "rinse" - it started agitating with the lid open,which it is'nt supposed to do. I turned the dial some more and got the same result each time, on rinse, agitate and then stop. There were no strange noises, it sounds normal when it agitates. The mechanism for the lid seems worn. What can this be? Thanks, Denise

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  • dhurshman Oct 06, 2010

    The only thing the washer does is agitate, it does'nt spin or drain or anything. Whatever setting I put it on other than rinse, it just sits there quitly, but on any rinse in any cycle, I open the lid and it is a full tub of water and it will start agitating, with the lid open, which used to be a safty feature, it would auto stop if you opened the lid.
    I don't know, there was no sign of anything about to go wrong with it, I just went down to put the load in the dryer, opened the lid and saw that it was still full, then I started selecting different settings and all I got was what I mentioned above.

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  • Kitchen Ranges Master
  • 3,051 Answers

Hello there:
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

Posted on Oct 06, 2010

Testimonial: "Thanks, you have certainly given me guidance and insight to tackle this on my own, or have some knowledge in dealing with any repair men if needed Tx"

  • Michael Thomas
    Michael Thomas Oct 06, 2010

    Ok thanks for the info here is some more information on this for you to check out so read carefuylly
    It doesn't pump or spin
    If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:
    If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.
    If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
    It pumps, but doesn't spin
    If your washer pumps out the water but doesn't spin, check these:
    The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
    The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.
    A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
    The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.
    The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
    The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.
    The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

  • dhurshman Oct 16, 2010

    Hey tbirdfan,

    Just wanted to thank you again, I'm doing laundry right now, it was the lid switch !!!
    Thx, dhurshman..............

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http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.23912100

Also see the Whirlpool (Kenmore) Service Manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


The first thing I'd try is using a different cycle. If the washer works as it should, the problem points to the timer.

I'd also check to make sure that when replacing the switch, the connections to the timer haven't come loose.

Since you've replaced the Lid Switch, the motor has power for the drain and spin cycles.

These washers use a reversing motor. The motor turns one way for agitating and reverses for the drain and spin.

Since you cannot hear anything when it is supposed to be agitating, the problem does point to the timer or motor.




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  2. The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.
  3. Check the drain control lever
  4. Test the drain control coils
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pls rate my suggestion..

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