Question about Kenmore Washing Machines

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I have a Kenmore HE5t/ front loading auto. washer. I keep getting a problem of F21 frequently. Each time proper procedures are taken care of in your problem shooting guide. This doesnt seem to help much. After a couple of loads are completed the F21 appears again. What could be the problem?

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Hi

Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please rate the solution if the issue is resolved or post a comment for further assistance.

Thanks

Rylee

Posted on Oct 06, 2010

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What is F21. Its keep showing.


Most likely bad water level switch.
Also,
EXPLANATION AND RECOMMENDED PROCEDURE
F21 LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the "Sd" error will be displayed, then
4 minutes later the "F/21" error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
Washer repair in Corona Del Mar, CA
Appliance repair in Corona Del Mar and Orange County, CA

Jan 26, 2011 | Kenmore HE2 Plus Front Load Washer

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F21 Code Appears on Screen washer is not draining ,I have cleaned all filters and the pump motor appears to be working,but when it drains there is not very much pressure on the hose,not sure if pump is...


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I have a kenmore elite HE5t steam front load washer that keeps putting up f20 error the water lines are not plugged water is flowing into it i moved it out to check the water lines and it ran 3 loads then...


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1 Answer

I keep getting the F21 code on my kenmore HE3t washing machine. What does it mean other than call for service?


The f21 code means that you need to clean the filter.

EXPLANATION AND RECOMMENDED PROCEDURE
F21 LONG DRAIN

If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

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1 Answer

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