I am having trouble with a print job on my i560s. It has been great, until today. Cannot get it to clear so I can print. Any suggestion? Tried turning it off and then on, yellow light still blinks. Even unplugged it, turned off my computer and restarted, etc. No luck. this is my work printer and I'm really stuck!.
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power off the printer. removed the network cable only. power on until it display ready. now print a config sheet or menu map. if it print without error then connect the network cable and print config sheet again. wait and observed. if it will start printing garbage then KILL the print jobs queued on the printer. after deleting all print jobs power off and power on printer with network cable connected. I hope that will fix the problem. by the way. was there any error display in the panel display like "49.4C02". etc.
Then, remove/delete all print jobs, if any (printer icon tray > show active printers > select jobs and press delete). If the jobs didnt get exclude and are keeping the status of "excluding/deleting", restart your windows.
After reboot, check if the jobs are gone. If so, turn on your printer and try to print again.
It's mean "Print head not installed/Defective print head".First open cover and remove the ink cartridges.Then open holder and remove the print head.Clean the contacts on printer and print head using piece of cotton and some alcohol.Then put back all again.If the problem persist you need to replace the print head.It's part number now is QY6-0064, because the old QY6-0042 is discontinued.
Double-click print centreicon.
when it opens up, select I560, then click configure.
click I560 then click select
click the down arrow to select test print.
nozzle, alignment etc...
run the tests try resolve the problem.
Hi You can Try Same old errors
Error Code 5100
Solution 1: Clean the timing strip.
Solution 2: The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism. All The Best: Pineworks
Ruth...unfortunately you must wait on Canon to get a print driver that works.
Background: In the process of creating and publishing new operating systems Apple contacts all of the peripheral manufacturers that they have to support and gives them the interface criteria for their new operating system. In this list is printers. When the operating system is published it does not include all printers because many times the printer manufacturers don't have time to react.
One of the criteria is how good is the information that Apple gave them for the interface. Printer drivers are time-related and often are tricky to write. This sounds like the version that you have (4.83) is not a good version or may be interacting with other software combinations that only you have that weren't tested. I wouldn't be suprised if they came out with 4.84 this week.
Your best bet is to contact Canon directly with your problem and keep on them until they have it solved. Mention that your only option at this point is to buy someone else's (not Canon) printer. Every new version of a print driver is some solution to a problem that they have had in the past or a new compatibility with new operating system. Remember that Canon has limited resources and money (incentive) to fix your problem and may not be as responsive as you would like. Also, Apple is still the minority player in the operating system market (less incentive).
My solution: continue to contact Canon until you get an a fix.
- cost...your time and effort. Time to fix...???
My second solution: buy another printer (not a Canon). Make sure it is in the list that Apple (specifically Mac OS X 10.5) says they have drivers that they have tested.
- cost...$150US maybe. Time to fix...immediate.