Question about Lexmark X8350 All-In-One InkJet Printer

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When I replaced the black catridge #32 and aligned, it always says Alignment problem. I tried with another new catridge but the same problem. I tried many times including cleaning but alignment is not getting complete. If I put back the old empty catridge, it works. Any help? I use this printer mainly for fax. Thanks

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  • murali352 Oct 07, 2010

    Great. Thank you. It worked.

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  • Lexmark Master
  • 4,737 Answers

This is another very common issue and Lexmark blames the Cartridge, (Non-Lexmark cartridge).

Well, let's try this, Remove all the cartridges, Turn off the machine, let it cool for few minutes (10 minutes will do and don't forget to unplug the power cord and the usb cable).

Now turn back On again, install the cartridges (with no issues) followed by the one which is showing the error, Press and hold down the Cancel button while it's being installed. Release the cancel button when you are done. Now let it show up whatever it wants to...If you are asked to align the cartridge, Keep tapping the cancel button while and don't let it align.

If anything shows up on the computer screen, click more and uncheck the box and then close the window. Now restart the printer and check if the same message reappear or not.

Let me know if the problem persists.

Good luck.

Thanks for using FixYa.

Posted on Oct 06, 2010

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My troubles started when I inserted a non-hp black ink catridge - kept getting 'alignment failed' displays. As I could not make any headway I inserted a new HP catridge - now it keeps saying I have a...


You have to open up all the covers and dont forget there is normally one at rear.
re alignment make sure you put the paper in the scanner the correct way, it is easy to have it 180 deg out.

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Please dont forget to vote if you liked my answer


thanks

Feb 09, 2011 | HP Office Equipment & Supplies

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I just changed my black ink cartridge and I keep getting a message that reads: pree enter to align catridges. Each time that I press enter the test runs and the screen reads alignment failed. HELP


Hi
in order to get alignment you need to have ink
in both cartridges
You need to replace and color cartridge or refill it
like this


If I help you pls vote me

Sep 06, 2010 | HP OfficeJet 6110 All-In-One InkJet...

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Cartridges alignment problem


To align catridges:-
  1. Load plain paper.
  2. Press the Menu button, and scroll to Align Cartridges.
  3. Press Select. An alignment page prints. Once this page prints, your automatic alignment is complete
To do it from your computer:-
  1. Load plain paper.
  2. Open the lexmark Series Utility.
  3. From the catridges tab, click align catridges.
  4. Click OK to print alignment page.
  5. This will be make the alignment successful. If not successful, it should be done manually.

Aug 25, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Tops and bottoms of letters are cut off. I have changed the ink cartridge


Replace the old ink cartridge.
Verify that the unit is on. The On button is lit when the unit is on. If the device is not on, press the button to turn on the unit. Open the print cartridge door. The print carriage moves to the far right side of the unit. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. Pull the print cartridge toward you and out of its slot. If the print cartridge is being removed because it is low or out of ink, recycle the print cartridge. Remove the new print cartridge from its packaging. Remove the plastic tape by using the pink pull tab. Removing the Tape from the catridge.
  1. Will have Copper-colored contacts.
  2. Plastic tape with pink pull tab ( must be removed before installing ).
  3. Ink nozzles under tape
  4. The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
  5. Top & Bottom not printing properly.
  6. Load unused, plain, white letter, A4, or legal paper into the input tray
  7. If coloured paper is loaded in the Input tray when the print catridges are aligned, the alignment will fail. Load unused, plain white paper into the input tray when the Printer catridges are aligned, the alignment will fail. Load and unused plain white paper into the Input Tray and then try the alignment again.
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    3. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK. Now the printer will print properly.

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Many problems regarding Ink with Epson relate to using cheap ink consumables. I recommend you buy original Epson black ink catridge. I know its more expensive but you should see the black ink clear.

Be sure to run head alignment and clean printer option first with the current black ink then replace with the new original Epson ink catridge

Thanks

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Put in a new black ink cartridge #32 in my lexmark X5470


Try arrowing down on your screen to maintenance press the tick to select maintenance and then scroll down to align catridges. see if this works

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1 Answer

Test page


It seem the alignment process was not complete after you replaced the ink catridge.

Please check the link bellow to complete the alignment process:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01336397&cc=us&lc=en&dlc=en&product=1146331

Good Luck

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