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I have an HP J 5870 All-in-One printer; Error message says, "Carriage jam". There is no obvious jam, carriage moves freely and I cleaned up the ink puddle under the black cartridge. Can't clear the error message.

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If the carriage moves on it's own, then the message comes on, you may need to look for the carriage home possition sensor and clean it. the sensor will be located at one end of the carriage travel. THe carriage will likley have a tab that will pass through a slot in the sensor. the best way to clean this kind of sensor is to use canned air. good luck.

Posted on Oct 06, 2010

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The printer carriage is jammed


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I resolved to either fix it, break it or throw the printer away. Lucky for me, I finally found the root cause of my problem.

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