Question about Office Equipment & Supplies
Then have you contacted the Epson support?
Posted on Oct 15, 2010
You will need to get the product serviced as it may be a hardware problem as well. Try these steps before you contact support :
1. Turn this product off, and then back on.
2. reset the waste ink counter.
To reset the waste ink counter, press the following three buttons simultaneously, until the unit powers off: Power, Setup, and Stop. Then turn the power back on.
After you reset the counter, you need to redirect the waste ink or you will continue to get this error. On the back of the printer is a little door that is held by a screw. Remove the door and look inside, looking down, for a piece of white absorbent. Under the absorbent is a "clear" tube. This is the waste ink tube. Pull the end out (there will only be a few inches that protrude from the back of the printer). Now, connect some tubing to this, fish aquarium tubing works well, and push the free end into a jar or bottle that has a hole cut in the top or lid.
Once you redirect the waste ink away from the absorbent and sensors, you will no longer receive the error message.
If this doesnt helps please call the manufacturer.
Posted on Oct 07, 2010
Since you mentioned it is a brand new printer, make sure that the cartridges are the right cartridges for that model. Other cartridges will fit but will not be recognized by the printer software. Make sure they are installed properly. Don't forget to download the driver as well.
Posted on Oct 07, 2010
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Posted on Jan 02, 2017
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