Question about Verbatim Computers & Internet

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I've just bought a 250GB Verbatim Portable Hard Drive (silver, 47628). When I plug it in, the blue light flashes, the disk happily murmurs, but it is never recognized by any of my computers (win XP and 7). What's wrong?

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  • 358 Answers

Hi,

Even though it is possible that your USB hard drive is corrupt, but

before you finally conclude, try out these few troubleshooting

steps.

First of all, it is possible that the USB port that you are using is a

USB 1.0 port, which has a lower voltage not enough to

power on your Storage drive.

In this case, there are two things you can do,

1. Change the USB port you are using for the storage drive to a

USB 2.0 one (Just keep Checking all the ports one by one in case

you dont know which one it is).

2. If your Storage drive has external power facility, just plug it in

an external power first, before connecting it to the system.

If there are no USB 2.0 Ports on your system at all,

then just go to any electronic store and tell them you want to buy

a USB 2.0 Expansion card.

and if it is a laptop, A USB 2.0 PCMCIA card.

Install it on your system, and connect your external drive through it.

Meanwhile, before you try out the second option, test the drive on

a friend's system, that you are sure has a very good system, with

USB 2.0 port.

If after trying out all these, the USB Drive still doesn't work, then

I'm afraid, the drive might have been bad/spoilt.

Kindly keep me posted about the problem and let me know how it

goes

Hope this helps you out.

Thank you for using Fixya

Goodluck

Posted on Oct 07, 2010

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