Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP C6180 won't scan to word or document viewer etc etc

HP C6180 won't scan to word or document viewer or any other software package in the on board screen menu. I place document on glas and press Start Scan and then select the software and it says Starting Scan.... but that's as far as it gets, it doesn't make any noises or anything. It will however scan to a plugged in Memory Device, such as a memory card and it will Scan and Reprint (these are the first two options in the on board menu screen. It can also view the scanned image on the memory device plugged into the printer on the PC screen.

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  • Anonymous Nov 23, 2008

    This printer is a lemon. Get a new one. Sorry.

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3 Answers

HP Document Viewer problem HP Photosmart C3100 series it gives me a error

Posted on Oct 20, 2008

HP Document Viewer problem

Posted on Oct 20, 2008

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The save as function is in the print/scan manager, not the software..you'll need to point it to where you want it to save, and also what format

Posted on May 28, 2008

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New all in one printer/scanner. when I scan I get:- Adobe reader could not open 'scan_Doc0001.pdf'


Might need a bit more information about this: But I'm presuming you scan your document and save it as a pdf document using the built in HP software?
Couple of things to try:
1 - have you got the latest version of Adobe Reader? It may be that you are using an older version - the pdf document specification has been updated over the years and it may be that you're saving the pdf using a newer version of the pdf format than adobe reader is able to read.
2 - Adobe reader isn't the only pdf viewer, there are numerous other pdf document viewers (some free some not) You could try another pdf viewer, like Foxit Reader (free to use) and see if that can open it?
3 - When you save the scan, make sure that in the Save Dialog box it is really saving it as pdf. Common mistake is that people often just save a file with .pdf and expect the program to know that you want to save as pdf. When you scan there are several other file formats that you can use (Tiff, Jpeg etc) Is is possible you're saving the file as Tiff or Jpeg but with a .pdf file extension? If you're not sure, re-scan the document and resave it, but don't use a file extension, let the scanning program do that, see what it saves it as?
4 - check where you're saving the pdf on your computer? Is the place you're trying to open it from, the same as the place you've saved it?

Feb 28, 2011 | HP Printers & Copiers

1 Answer

When I attempt to scan from the 5510 it displays a messsage that says " need scanning software". I find this strange in that My wife ( THAT may be the problem in and of itself) recently scanned...


What application are you using to initiate the scan? If you have the HP software go to document viewer to initiate a scan. Have you tried initiating a scan from MS Word for example?
If you are using the HP application check all the options.
It sounds like it doesn't know what software to associate with the scan, perhaps you or your better half has changed the file format it saves to (jpg/bmp/pdf etc) and that has confused things otherwise I can't think why this might happen.
If all else fails deinstall and reinstall the software that came with the device.
I hope I have been of help but please do not hesitate to ask if you have any further questions.

Feb 21, 2011 | HP 5510 4-in-one Printer

1 Answer

How do you scan a photo into your computer from aHp PhotosmartC4180 printer


Here is a link to the home support page for your HP printer, an excellent resource of guides and information, updated drivers and software, as well as troubleshooting help.
In particular, here's a link to the scanning section of the site, and here are specific instructions on how to scan. You can see there are various options available to you, depending on what software you use, etc. etc.
You may also find it's sometimes easier to bypass the HP scanning software and use a third party image viewer like FastStone Image Viewer to organize and view your scanned images. They also have an excellent built-in scanning board, that I have found useful. Free downloads here.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jan 06, 2011 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

I have an HP Officejet 6500. I want to scan a document to a PDF, then upload it to a website. How do I do it? I scanned the document, but now I can't find the PDF.


(1.) Start / All Programs / HP / HP Viewer / Scan Document (icon is in left margin)
(2.) A small screen appears entitled "Select Source", and provides the "HP Officejet 6200 Series TWAIN" option. Highlight this then click "select".
(3.) I accept the default provided on the next screen (i.e., radio buttons for "Document" & "Scan for editable text"; "Scan to:" (drop box) "HP Document Viewer; check "Show Preview" box; then click "Scan".
(4.) After a brief pause, my printer scans, then the HP Document Viewer screen on the PC provides a small image of the scanned document and allows me to click the "accept" icon.
(5.) After "accepting" the scan into the HP Document Viewer, it takes a minute for it to appear in the "viewer". Notice that the "View Thumbnails" tab is highlighted at the top of this screen. Click the check-box next to the scanned item then click the "View Page" tab just to the right of the "View Thumbnails" tab.
(6.) The new screen should show a larger version of your scanned document. Now notice the "Save As" icon in the upper left corner. Click that, then "yes" to warning default screen, then select a file name and location to save it into.
(7.) Before clicking save, click the drop box next to the "Save as type:" and select one of the pdf options. Mine offers: "PDF 1-bit", PDF 8-bit Grayscale", and "PDF 24-bit Color" options. Choose one of them then click "save".
(8.) You should then be able to find the scanned pdf file in the directory you selected to save it under.

Note that you may need all of the HP printer utilities and tool software installed for this to work. If you don't, you may need to uninstall/reinstall the printer software.

Nov 06, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I am trying to scan phots from an HP Photosmart C6180 to my PC program Picasa. I don't seem to have the software from HP to do multiple scans. I can only scan one at a time from Picasa. Any suggestions?


I believe it will only do multiple scans from the document feeder. Tax papers, book report, etc. If it involves the flatbed, you're outa luck. It will be on at a time. Even the large commercial printers are the same way.

Oct 18, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

How do i get my printer hp photosmart c6180 set up with my computer so that i can scan pictures from it to my computer


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01705280&lc=en&dlc=en&cc=us&lang=en&product=1153494

These instructions will help you install the HP software in Windows XP - make sure you choose the FULL driver install (explained on the link). The basic driver does not provide any HP scanning software.

If you want to scan pictures without installing any HP software, Windows has some built in scanning features.

For XP...

For Vista...

Sep 25, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP C6180 will NOT scan multiple pages into one file


If you want to scan multiple pages, go to HP Scan Pro, click on the SCAN menu, and then make sure that "Documents" is checked under "New Scan." This will allow you to scan multiple pages and it will scan black n white or color...whatever you place on the glass.

Jun 21, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Can't Scan documents


on the scan options , "select "scan to pdf", it will scan as a document instead of printing.

May 06, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Problem with c6180 when used with mac/leopard


Follow below instructions to scan more than one pages to a single document :

1. Open HP solution center.
Click Start - All programs - HP - HP Solution center.

2. Click Scan document - Click Accept.
Computer will ask "Would you like to scan another page?" Say Yes and scan the other side of the document by following onscreen steps.

Thanks

Dec 22, 2007 | HP Photosmart C6180 All-In-One InkJet...

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