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My BlackBerry deleted all of my media files and now I cant view my files when I connect my blackberry to the laptop

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Have you saved all these media files on the inner memory card of this Blackberry phone?
If you have, you do have chances t get them all back.
In fact, the deleted files on a phone memory card are not actually destroyed immediately after the deletion. They are still there and become invisible. So, as long as you've not overwritten them with anything new, you do have a big chance to get them all back successfully.
So, simply connect this phone to a computer and try a blackberry phone data recovery freeware that can deeply scan your phone and restore all your wanted files back:
http://blog4mark.blogspot.com/2012/12/photo-recovery-after-delete.html


This phone data recovery freeware helped a lot when the Samsung phone of my friend was formatted by mistake. It eventually restored all his wanted data back successfully. So, just try it!
Note: Next time, you should always remember to make backups of everything important in case of similar problems.

Posted on Sep 05, 2013

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First things first: STOP using the blackberry phone that you want to recover data from in case you may quite possibly ruin your chances of data recovery.

Then Recommend you have a try of Wondershare Photo Recovery(also recover videos and music files), a media file recovery program with both Windows and Mac versions provided. It should help you. Get the program here,

For Windows - get the download
For Mac - get the download

Remember - Do NOT try & write anything back until you can recover your data safely!

Posted on Feb 11, 2011

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Posted on Jan 02, 2017

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1 Answer

How do I delete a photo on my blackberry z10


hi leslie.
try this.
External memory
  1. Navigate to Home screen 2.
  2. Tap File Manager.
  3. Tap the Menu icon at bottom-left, and then tap Media Card.
  4. Navigate to the folder containing the file you want to delete.
  5. Tap the Menu icon at bottom-right, and then tap Select.
  6. Select each file to be deleted.
  7. Tap the Trash can icon, and then tap Delete.

Pictures & videos: BlackBerry Z10 ' T-Mobile Support.

or go to this link and have a read before you do anything to your phone.
How do delete photo on my blackberry z10 Google Search

Oct 30, 2017 | Blackberry Cell Phones

1 Answer

I cant access my music. it states that the sync took, but it is still showing that my music file is empty


1) Enter a name for the BlackBerry smartphone that media files will be transferred to
2) Choose to use either the Device Memory or the Media Card memory
3) Specify how much memory to keep free of music
4) Delete music transferred from all sources managed by BlackBerry Media Syncronization.
5) Indicate whether the BlackBerry smartphone should check for BlackBerry Media Syncronization updates when BlackBerry Media Syncronization opens, or should never check for updates.
I hope I was able to help you.
Thank you for using Fixya.

Nov 13, 2009 | RIM BlackBerry Pearl 8100

2 Answers

I cannot send pictures from my blackberry storm,


You receive a Failed to Find Service message when you attempt to transfer a media file between two BlackBerry Pearl smartphones.

The BlackBerry Pearl smartphone receiving the media file is not properly configured.
To send and receive files between two BlackBerry smartphones using Bluetooth® wireless technology, complete the following steps:
  1. Enable Bluetooth technology on the BlackBerry smartphones. For instructions, see the Turn on Bluetooth technology section of the BlackBerry User Guide.
  2. Make the BlackBerry smartphones discoverable. For instructions, see the Make your BlackBerry device discoverable section of the BlackBerry User Guide.
  3. Pair the BlackBerry smartphones. For instructions, see the Pair with a Bluetooth enabled device section of the BlackBerry User Guide.
  4. Set the Trusted field to Yes on both BlackBerry smartphones by completing the following steps:
    1. In the Bluetooth application, highlight the BlackBerry smartphone and press the Menu button.
    2. Select Device Properties.
    3. Set the Trusted field to Yes.
    4. Press the Menu button and select Save.
  5. Send and receive the transfered file.
On the recipient's BlackBerry smartphone
  1. On the Home screen of the BlackBerry smartphone, select Media.
  2. Select a media type (Music, Video, Ring Tones, Pictures).
  3. Press the Menu button and select Receive using Bluetooth. The File Transfer dialog box appears, followed by a prompt to Save or Cancel the file.
  4. Select Save to save the file to the current location, or select the folder icon to save the file in a different location.
On the sender's BlackBerry smartphone
  1. On the Home screen of the BlackBerry smartphone, select Media.
  2. Select the same media type selected on the recipient's BlackBerry smartphone.
  3. Press the Menu button and select Send Using Bluetooth.
  4. When prompted to select a BlackBerry smartphone, select the recipient's BlackBerry smartphone.

Nov 02, 2009 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

My phone is deleting my text messsages and my calls I have made. When I go to check if my message sent, it says there is nothing in my inbox or outbox. How does my phone delete my stuff without me doing...


Cause 1 A number of large applications are installed on the BlackBerry smartphone. Resolution To resolve this issue, complete the following steps: Make sure that the BlackBerry® Device Software is installed on the computer to display the correct total application space. Determine the application space that is available on the BlackBerry smartphone by completing the following steps: Connect the BlackBerry smartphone to the computer. Open the BlackBerry® Desktop Manager. Double-click Application Loader. At the Device Application Selection screen, under the application selection window, note the total application space. Note: Select the List additional applications that are installed on the connected device check box to include the applications that are installed outside of the BlackBerry Device Software applications and the file sizes. Remove applications that are not required. For example, remove additional language packs and themes. Cause 2 A large amount of BlackBerry smartphone user data is present on the BlackBerry smartphone that cannot be removed by the Low Memory Manager. Resolution To resolve this issue, complete the following steps: On the BlackBerry smartphone, click Options > Status. Display the menu, and select Database Sizes. Reduce the number of items that are increasing the size of the database. For example, if the Address Book database is large, remove out-of-date contacts. If the Content Store database is large, move media files from the BlackBerry smartphone memory to a media card. Cause 3 Media settings may contribute to low memory capacity. Resolution Modify the Device Memory Limit settings by completing the following steps: On the BlackBerry smartphone, click Media. Select a media application. Display the menu, and click Options. Set the Device Memory Limit to the lowest setting field. Display the menu, and click Save. Note: Some BlackBerry smartphones have integrated cameras without a media card. As a result, some features have been added to handle picture storage on the BlackBerry smartphone, including the following: · Reserved Pictures Memory: In BlackBerry Device Software 4.2.0, the default value setting is 10 MB. In BlackBerry Device Software 4.2.1 - 4.7, the default value setting has been reduced to 2 MB. This setting reserves memory for pictures that the BlackBerry smartphone might take, and reduce the File Free amount that is displayed in the BlackBerry smartphone. This makes sure that the BlackBerry smartphone has memory available for pictures that are taken when a media card is not inserted in the BlackBerry smartphone. · Device Memory Limit: The default value setting is 20 MB. This prevents the BlackBerry smartphone from storing more than the specified amount of memory use. Cause 4 An application has expanded beyond intended memory boundaries. Resolution Note: In the Java® operating environment, applications increase and reduce memory usage when the applications launch, run required processes, and close processes. An application may use more memory than it is intended to use. Please make note of the values outlined in the following steps: On the Home screen of the BlackBerry smartphone, click Options. Click Status and note the values listed for File Free and File Total. Divide each of these two values by 1024, so that they are measured in kilobytes (KB). Record the new values, and name them as Displayed File Free and Displayed File Total. Display the menu, and click Database Sizes. Record the value shown in the Total Size field at the top of the screen. Open BlackBerry Desktop Manager, then open the application loader tool. Click Next on the Welcome screen. Connect the BlackBerry smartphone to the computer and allow the application loader tool to detect it. You might be prompted to type a password. Click Next on the Device Application Selection screen. Verify that the List additional applications that are installed on the connected device check box is selected. Record the value for the Total application space, located at the bottom of the window. Calculate the Reserved Pictures Memory for BlackBerry smartphones that have integrated cameras. If a camera is not integrated, proceed to step 12. On the BlackBerry smartphone, open the Media application. Display the menu, and click Options. Note the Reserved Pictures Memory value and multiply that value by 1024. Record the value. For example, 2 MB * 1024 = 2048. To calculate the Total Amount of Memory In Usage, add the values for Total Application Space, Total Size, and Reserved Pictures Memory (if applicable). To get the Calculated File Free value, subtract the value for Total Amount of Memory In Usage from the Total Flash Memory supported by the BlackBerry smartphone.

Oct 29, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Cannot play Blackberry 9000 mp3 files on Bluetooth devise


Complete the following steps:
1) Use a search engine or a dedicated download site to find and download a third-party conversion tool. The tool must have the ability to convert the format of the audio or video file to a file format that the Media application can read.
2) Install the third-party conversion tool and follow the program instructions to convert the audio or video file to a format that the Media application supports. Refer to the following tables for optimal settings in the Media application.
Optimal settings for the Media application on the BlackBerry 9000 series smartphones:-
For video setting's
a) Video format: MPEG-4.
b) Video file extension: .avi
c) Resolution (4:3): 240x180
d) Resolution (16:9): 320x180
e) Video bitrate: 400 Kbps
f) Frames per second: 24

For Audio settings:-
a) Audio format: MP3
b) Audio bitrate: 128 Kbps
c) Sample rate: 44 kHz
d) Channels: 2 (Stereo)

Transfer the audio or video file from the computer to the BlackBerry smartphone using one of the following methods:-
1) Using BlackBerry Desktop Manager.
Note: BlackBerry Desktop Manager 4.2 must be installed on the computer.
  1. In BlackBerry Desktop Manager, open BlackBerry Media Manager.
  2. Use the Media Manager tool to transfer the audio or video file to the BlackBerry smartphone using a USB connection.
  3. Copy the files to the appropriate folder (either \blackberry\Music or \blackberry\Video) on the media card, or directly to the internal BlackBerry smartphone memory.
Note: Files larger than 3 MB cannot be transferred to internal BlackBerry smartphone memory.
2) Using the BlackBerry smartphone as a USB mass storage device:-
  1. On the BlackBerry smartphone, go to Options > Advanced Options > Media Card.
  2. Make sure that Mass Storage Mode Support is set to Enabled.
  3. Connect the BlackBerry smartphone to the computer and follow the prompts on the BlackBerry smartphone.
  4. Open the My Computer folder on the computer. The media card should appear there as a Removable Disk.
  5. Copy the files to the appropriate folder (either \blackberry\Music or \blackberry\Video) on the media card.
Using a media card reader
  1. Make sure that the media card reader is connected to the computer.
  2. Insert a media card into the media card reader.
  3. Open the My Computer folder on the computer. The media card should appear there as a Removable Disk.
  4. Copy the files to the appropriate folder (either \blackberry\Music or \blackberry\Video) on the media card.
  5. Insert the media card into the BlackBerry smartphone.

Oct 24, 2009 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

Can't find hidden media folders


Follow these steps to hide or show pictures on the BlackBerry smartphone:
  1. On the Home screen of the BlackBerry smartphone, click Media.
  2. Go to Pictures.
  3. Open the picture that you want to hide.
  4. Press the Menu key and click Properties.
  5. Select the Hidden check box and click Close.
Follow these steps to show a picture on the BlackBerry smartphone:
  1. Click Media.
  2. Press the Menu key and click Explore.
If the picture is in Device Memory,
  1. Click Device Memory.
  2. Press the Menu key and click Show Hidden.
If the picture is in Media Card,
  1. Click Media Card.
  2. Click BlackBerry.
  3. Press the Menu key and click Show hidden.


Additional Information If the computer is set to Show all hidden files and folders, the BlackBerry smartphone user should be able to view all hidden pictures by using Roxio® Media Manager. However, pictures cannot be hidden or shown using Roxio Media Manager. If a picture is on a media card and the computer is set to Show all files and folders, pictures can be viewed, hidden and shown by using the removable disk drive.

Sep 12, 2009 | RIM BlackBerry Pearl 8100

1 Answer

How do you delete media files?


you can download the blackberry desktop manager with media manager, which is Roxio.
you can delete and add music videos etc.
when your done with the deleting part, disconnect from the desktop manager.
remove your battery and replace it in the phone, let your phone reboot and you will not have those songs anymore.

you can get the software here: http://na.blackberry.com/eng/services/desktop/

Good Luck and Thanks for using FixYa

Jun 04, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Pics from blackberry to computer


http://forums.pinstack.com/showthread.php?t=53787

follow this link and it will go into great detail and explain further about media encryption.

Jan 30, 2009 | AT&T Blackberry Curve 8300 Smartphone

3 Answers

Blackberry 8110 - cant receive bluetooth stuff


with a blackberry you have to go to the media player, go to music for music and then hit options receive using bluetooth

Dec 03, 2008 | RIM Blackberry 8110 Cellular Phone

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