Question about Maytag EPIC MFW9700S Front Load Washer

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CONTROL PANEL LOCKED LIGHT ON, WASHER WONT WORK.TRIED UNPLUGGING TO RESET.

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Press END OF CYCLE button and hold it for 10 seconds.. It will turn of the control lock feature..

Posted on Oct 06, 2010

5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 62 Answers

SOURCE: Duet Washer Control Locked

I need some more info.. when you say locked up do you have a dispay or is it blank?

Posted on Nov 04, 2008

jsrock516
  • 5911 Answers

SOURCE: the control is locked

The Control Lock is a safety feature that allows the consumer to lock the control panel to prevent children from manipulating the controls and accidentally starting the appliance. This can usually be reset and usually is not an indication of an actual problem with the appliance.

With the lock on, the control panel is disabled and you cannot use any of the controls, except the button to unlock it. It can inadvertently be set following a power outage, leaning against the control panel, or pressing and holding the wrong button. This is usually not an indication of a malfunction.

If this is a Whirlpool manufactured appliance (such as Kenmore Elite or Whirlpool Duet), the following link explains how to lock/unlock this feature:

http://www.fixya.com/support/r3608801-control_panel_lock


These instructions are also printed on the front panel of the appliance and in the owner's manual.

If this does not correct your problem, then you may have a more serious problem than a simple operator control button issue (such as an operator console problem or main control board issue). Please post back and let me know if you need further assistance.

Posted on May 30, 2010

blueextc3221
  • 15935 Answers

SOURCE: HE3T Control Panel seems frozen

Unplug for 40 minutes.

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Posted on Sep 10, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore Elite Washer control locked

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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Posted on Sep 16, 2010

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1 Answer

My whirlpool was stuck on the Lock switch. we used he cancel button but now it wont run. the fill light come on but nothing happens. I have tried unplugging it to reset the panel, but nothing helps


Double check there is power at the outlet. If no power, check circuit breaker box. If the circuit breaker "pops" after resetting, you have a serious electrical problem in the washer or wireing to the washer. Consider the age of your washer, cost to find a lightly used working replacement, vs the cost for repair tech. Ask for an approximate repair visit cost.

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My Kenmore H2 Plus needs to be reset to factory settings. Cannot find how to in the manual.


Not sure if this will work with this model but try this:

1-Turn off and unplug the machine. Plug the washer back in and wait for the control panel to light up. This resets the washer back to the original factory settings.
2-Unlock the control panel by simultaneously pushing and holding down the Options and Select button for 10 seconds if you see a lock icon on the control display.
3-Push whichever new options you need, and wait for the control panel to flash and reset the washer's options.

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How to unlock controled lock


You can try a hard reset.

Turn the machine off if you can

Unplug it from the wall outlet
Leave it for about a minute
Plug it back in.

Always use caution when working around electricity and a washing machine

Are there any lights showing on your machine? What is the make and model of our washer?

Dec 31, 2010 | Whirlpool Washing Machines

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Whirlpool duet red light keeps blinking and wont start. it is not locked.I tried unplugging it and nothing works.


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Nov 28, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

HE3T Control Panel seems frozen


Unplug for 40 minutes.

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Aug 10, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

Error Message


Your owner's manual may give a troubleshooting guide for the error code your machine might give you. Is it possible you have locked out the control panel? I "think" the calypso has a control lockout, usually a start button or cancel button. If you press it in for 3-5 seconds, it can lock or unlock panel. If all else fails, try unplugging it and see it it will drain out the water.

May 20, 2009 | Whirlpool Calypso GVW9959K Top Load Washer

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Kenmore elite 3t the front light to select wash blinks but when s


Press 'drain' & 'spin' together for 3 seconds to see if it clears. This is your control panel lock.
If not cleared unplug the washer & wait for 30 minutes for the CCU (computer) to reset.

If helped you can rate.

Mar 01, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Control door lock light stuck 'on'


Unplug it for 40 minutes to reset.



This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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someone has enable the child lock feature. One of the buttons should say hold 3 secs for control lock under its normal function description. Hope this helps

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check your owners manuel should tell you how to un lock controls wont be an obvious button as its a safety feature

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