Question about Canon imageRUNNER 5000 Copier

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Imagerunner 5000s scanning problem

We moved from one office to another. We changed the ip address too on both copier and computer. The printer is networked/working fine with the computer but when we do scanning it says "error while interacting with scanner, the selected scanner was not found.
Network processing is timed out. Check the scanner and network status. The scanner driver will be closed."

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Run the network scangear utility from the start menu. Click "discover scanner", when the discovery is finished select your copier and then click apply.

Posted on May 30, 2008

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Network IP range changed so had to update the IP address.

You can do this by pressing the "Additional Functions" button
(the button with a * in a head/circle)

Posted on Sep 13, 2010

You probably broke the front door magnets Replace them on theleft side

Posted on May 30, 2008

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HOW DO YOU NETWORK A canon imagerunner 1023


Hi,
do You want to connect the machine on network or .... ?

First check if you on back side of copier have the network connector.
If yes, you need to connect the normal network cable if you have network switch or cross cable if you are connect directly on PC.
Then you must enter the IP adress in machine, under user mode (*) under system settings, under IP adress.Also enter subnet and gateway adress.
Free IP adress you can check on your pc under CMD and type ipconfig, to see your ip, subnet, and gateway.Then type : ping XXX.XXX.XXX.YYY The YYY marks number that you can change and must not be same as yours PC.After typing ping .......... and you have answer DATA LOST that means the ip is awailable and you can type it in copier.
Install drivers and select tcp/ip port.

If these isnt solution that you asked for, you can also contact me on emma.servis@gmail.com with more detailed description.

Hope that helps!

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Canon imageRUNNER 5020i: Looking for easy instruction to use scan function


there is no real easy way to use the scan function. now if you get the program e-copy desktop and install it on your computer that will be the easiest way to use it.

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I HAVE ONE IRC 3200 AND I DONT KNOW WHAT DRIVER INSTALL FOR SCAN AND PRINT, I HAVE WIN XP


Go to http://www.usa.canon.com
Select Downloads
Select Office/Production
On next page from the dropdown select Office/Production products again
Next page Select Networked Office Systems/Copiers
Next Page select Color ImageRunner Series
Next Page Select Color ImageRunner Series
From List select Color Image Runner Irc-3200

From the choices select the driver needed. PCL or PS (postscript)
Select either Setup or INF.
If Setup or INF file. Download the zipped file. Create a folder on desktop or downloads. Call it Canon Copier or whatever. Download the zipped file to this folder. Go to the folder you downloaded the zipped file to and double click on the file. When Win-Zip started and asks where you want the file un-zipped to enter a period (.) this will unzip the file to the folder you created.

Once the file is un-zipped if you downloaded the setup file run setup exe.
At somepoint in the setup process you will be asked which port you want to use. You will need the IP Address of the copier ( which can be obtained by pressing the additional Functions key on the copier, selecting report settings, selecting Network and print report. If the IP address needs to changed select additional functions again, Select System settings Key, Network settings key, TCP/IP settings, Check or Set IP Address here or select DHCP to get new address. Repower the copier if any changes are made.

At the which port to use select New Port, select Standard TCP/IP port and create new port. Enter IP address in the new port window.

If using INF file after INF is unzipped. Go to Printers folder and select create New Printer. Follow Printer Wizard. Create New Standard TCP/IP port. When the Wizard Asks for Driver, select have Disk and browse to the folder you created and click the unzipped file and continue clicking until the file installs.


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2 Answers

How to configure imagerunner c3100 as a printer on a network


what do you need to know?
you need to put a static IP address or set it to DHCP and load the canon print driver.
you need to create a tcp/ip port on the ip address of the copier

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Canon IR scan problem


Read the Manual (comes with Tool). If you don't have the Tool download it from the Canon site. Go to the copier and press the System/Options button next to Copy/Mailbox/Fax. Press Online. Then try scanning. Go back to copier and press Offline so can photocopy again.

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Can not hook up an imagerunner 330 for the office.


Try LPR port called print with the appropriat ip address

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2 Answers

I have installed the drivers for both my canon imagerunner 3220 and my 3300 but i still cannot print to it or scan from it. I have the network cables connected... I can ping it do i have the right...


Enter the device IP into your web browser. This shoudl load its web management interface. If it does not, you have an IP connectivity issue. You must power cycle the unit after changing IP settings.

press additional functions, report settings, network, user data list, yes. Check to see if DHCP is enabled. If it is, the IP displayed in the report may not be correct. DHCP should be off in most cases. Verify IP shown here.

Double check for link lights on the network cable.

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3 Answers

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give the same class ip address to your printe and computer and install ms office soft ware, and then microsoft tools click that we find the microsoft document scanning create shortcut to the desktop.
ping the printer for computer
run the network scan gear and click on the ip, enter the ip address in the blocks and then the discover.
then scan the document for the ir 3300 scanner.

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1 Answer

To set scan


On most printer/scanner equipment there is an user tools or options icon or button. Look in there for system settings,sub-section interface settings.That is where you will find your devices IP address. Be very careful not to change these settings, just look don't touch.

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1 Answer

Won't PDF to email


I had the same issue when migrating between exchange servers. basically the scanner settings were pointing to the old exchange servers IP. I set that to the new IP and it resolved the issue.

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