Question about Evolis Pebble Color Card Printer

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The pebble 4 won't run the cleaning card. - Evolis Pebble Color Card Printer

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Posted on Jan 02, 2017

  • 54 Answers

SOURCE: Evolis Pebble Cleaning Kit

Check if feedr Roller is moving.
Look at backside of printer . There is a card thickness adjustment lever where you feed the cards . Make it positioned at 1 mm.

Posted on May 21, 2008

  • 1 Answer

SOURCE: have a Pebble 4 card printer and the ribbon breaks after each card is printed.

the card are not being fed when printing a test card...

Posted on Dec 11, 2009

  • 54 Answers

SOURCE: I have an Evolis Pebble

Just check for thickness adjustment pointer near card feeder . It should be 0.8 for standard cards.
Check in driver settings also if you have selected for manual feeding.
You may need to clean the Roller situated at feeder.

Posted on Apr 13, 2011

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I put the cleaning card in, I follow the direction to use, it comes on, but does not pull the cleaning card in.


As you said you followed the recommended direction, I'm assuming you've set the card-thickness gauge by the feed-mechanism to "MAX". Otherwise, there are usually 2 things that users don't get quite right when initiating a cleaning-card cycle on the Evolis Pebble (and Dualys) printers:

  1. Even though the ribbon is already out, you still have to open the lid, then latch it closed EACH TIME you start a cleaning cycle. This is the signal to the printer's "brain" that you've checked for and removed the ribbon and any cards. This step has to be performed with the printer powered on.
  2. We prefer to initiate the cleaning by depressing the power-button momentarily - about 1/2-second to 1 full-second. Less than that, and it might not register; more than that and it might power off.
The other thing you sometimes need to do is help the cleaning card into the printer with light pressure on the trailing edge until it is grasped by the feed roller, as the pre-saturated cards are slicker than a regular PVC card, with the cleaning solution acting almost as a lubricant.

Aug 19, 2014 | Evolis PEBBLE 4 Led Card Printer

2 Answers

Pebble 3 windows 8 driver


Use the pebble 4 driver. I am using windows 10 and have tested on 8 as well. Download the Pebble 4 windows 8 driver and it will work fine.
pebble-3-windows-8-driver-qlfxhjkykjddc4utzaelnywm-4-0.jpg

Mar 19, 2014 | Evolis Pebble Color Card Printer

1 Answer

Evolis pebble 4 shows the end of ribbon light...


Not card, not ribbon, not cleaning, not driver setting.
Does your black ribbon roll and never stops?

Sep 10, 2012 | Evolis PEBBLE 4 Led Card Printer

1 Answer

I have an Evolis Pebble 4. For each card printed, a white thin streak appears. This streak cuts through the entire card.


Try cleaning your printer first using the Evolis A5011 Cleaning Kit. If the line is solid and goes across the length of the card, you might have a burned/damaged pixel. Check with Evolis or your Evolis Card Printer supplier for warranty information, your printhead might still be under warranty.

-- The Pros at www.DiscountIDStore.com

Aug 28, 2011 | Evolis Pebble Color Card Printer

1 Answer

Fault light showing hand is lit - what does this mean please ? Evolis Pebble 3 ID card printer


It means you need to insert a cleaning card for cleaning cycle of printer.
Open printer properties Click on Tools tab click on Printer self cleaning button. You will get a new dialog box asking to remove ribbon and cards and insert a cleaning card in feeder.
Insert a cleaning card in feeder . Adjust thickness pointer to maximum remove ribbon and just cleck to proceed for cleaning.

Mar 31, 2011 | Evolis Pebble 3 ID Card Printer Package...

1 Answer

Won't print and the hand with the cloth light is lit. Put in a cleaning card and held down the feed but the card is still in the hopper.


Open printer properties . Click on Tools tab.
Click on printer Self Cleaning button.
Remove any ribbon from printer and cards from feeder.
Adjust thickness lever just near feeder to full 1mm.
Insert cleaning card in feeder and click on start cleaning button.
This should definitely solve your problem.

Feb 17, 2011 | Evolis PEBBLE 4 Led Card Printer

1 Answer

Card are stuck in evolis perbelle 4 so we get it by hand and then we have mechanical issues


First check for your card's thickness and adjust thickness lever accordingly.
Take a soft cotton cloth soaked with Isopropyl Alcohol with minimum water content.
Clean all Rollers including one roller below the feeder.
For cleaning Rollers you can take out ribbon and press the push button on front panel.
This will move Rollers and you will be able to clean rollers easily.
Clean the rollers below ultraviolet ribbon sensor and the roller set at output hopper also.

Feb 02, 2011 | Evolis PEBBLE 4 Led Card Printer

1 Answer

I have an Evolis Pebble 4 printer. I am trying to print out cards from the Pebble 4, but the machine is not pulling the cards from the card holding tray. Because the cards are not being pulled from the...


Just check for thickness adjustment pointer near card feeder . It should be 0.8 for standard cards.
Check in driver settings also if you have selected for manual feeding.
You may need to clean the Roller situated at feeder.

Oct 14, 2010 | Evolis Pebble Color Card Printer

2 Answers

Evolis Pebble Cleaning Kit


try right clicking the printer and choose properties under the tols tab there is a "printer self clean" try clicking that with the card at the feeder

Feb 26, 2008 | Evolis Pebble Color Card Printer

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