Question about Kenmore Elite 45986 Front Load Washer

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I have an Elite HE3 that is showing f21 problem. i have unplugged it, turned it back on about 3 times. They can not come to fix it for a week. Can u help?

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This usually indicates the drain pump filter needs to be cleaned out. Try this link you might be able to cancel the service call cleaning a drain pump

Posted on Oct 06, 2010

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Posted on Jan 02, 2017

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What does F21 mean on the digital screen?


Hi

Error F21 means F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
Hope this helps... Please post back if you need more information.


Daniel

Jan 01, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

Front load he3 kenmore, control panel had an F now is locked up! Have unplugged for 30 min. no change


Hello,
I just experienced a similar problem, getting an F21 error and 5d.
F21 error was a clogged drain. Unplug firest, then remove the lower front panel (it may be from the back panel) and look for a drain valve. unscrew and clean out good. I found approx $6 in change, keys, bobby pins, hair clips, etc. then put all back together and run a cycle empty. Save myself $250 I dont have and did it myself. This website is wonderful.
Denise

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Control Panel


I believe the DRAIN/SPIN button on the Kenmore Elite HE3 will clear a locked control panel if you hold the button in for 3 seconds. This is actually a safety feature to keep small children from playing with the buttons and allows the consumer to lock the control panel. I hope that's all the problem you have and that it is not a control panel failure. Let me know if this helps. PS The matching Kenmore Elite Dryer uses the AUTO DRY LEVEL button for the same feature.

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