Question about IBM DS3400 (172641X)

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Kindly help me with the Steps for replacing the Battery in IBM Disk System DS3400 : What I know is : Using IBM DS STORAGE MANGER 1) Under Support > Manage Controllers > Place Controller Online or Offline. Set Controller A (Which is the controller with the Old Battery) Offline. 2) At the back of the DS3000 Pulling out Controller A 3) Relpace the Battery, and replace the Controler 4) Place the Controller back online 5) Reset the Battery's Age in DS Storage Manager under .. Tools > Change Battery Setting Your help (recommendation) will be realy appreciated if I need to do anything more than this. A liitle bit of troubleshooting steps will also be appreciated. Reagards, Ravi.

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micromatikal
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SOURCE: IBM Total Storage DS400 I just did a ot sway

Hello there, I am a former IBMer that worked with storage arrays all the time, but I am confused on your issue here. I think you may have missed a few characters in your first couple sentences here:
IBM Total Storage DS400I just did a ot sway replacement of a failed controller.... IBM ServeRaid mgmt displays the same same failed controller status.


So have you replaced the failed controller? Sometimes you need to remove the definition from the system of the one controller and re-add it for it to recognize, but shouldn't need to.
Let me know some more info and I can definitely help you here.
Thanks Tim

Posted on Sep 10, 2010

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SOURCE: IBM Total Storage DS400 I just did a ot sway

OK, things that may cause this, The MotherBoard has developed a fault. To my mind, It is unlikely that TWO RAID controllers will go "Faulty" simultaneously? You need to test them BOTH to isolate the problem. and see if indeed it is the actual controllers?
What you need to do, is check those RAID controller IN ANOTHER system, and see if they are even functional? IF they are, then this more points to a faulty MB. Also check the Power Supply unit too, I have seen misbehaving PSU's cause RAID Controller problems.
Although they are "Hot Swap" that still doesn't mean that they haven't gone faulty from the motherboard, removal/ insertion?.
Also Check the RAM, if this faults, it may interfere with the controller.

Posted on Sep 22, 2010

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