Question about Whirlpool ET0WSRXML Top Freezer Refrigerator

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A lot of water has collected in the bottom of the refrigerator. The drin pan at the outside bottom is dry. I ran an insulated piece of wire tp the drain line but encountered an obstacle or "turn in line" beyond which I could not reach. I hesitate trying to access the freezer / defroster area because of fear of damage. I assume line is plugged but it maky be fr ozen. Can I expect to clear the pluggage or should I call service man. I am afraid it may need other parts / repairs by serviceman only?

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Posted on Oct 08, 2010

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