Question about Oki Electric Industry C6150DTN Laser Printer

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My problem with the OKI c6150 paper jam errors was experienced by others as well (see below and other posts). I hope they can find a simple fix as it's looking like a defect or design issue for correction. Otherwise the printer is great (during the 20% portion of time it actually works and it's not giving errors or having paper pickup problems): By Guest on May 10, 2010 When trying to print anything the printer will receive the data start adjusting temp and then the error 391: Paper Jam will pop up. Usually opening the front cover and then closing it will fix the problem and allow the page to be printed but when a new document is sent to the printer it will once again get the error code 391. The rollers are in good shape and the printer is fairly new. There is never any paper jammed it just always gets the error. Any help? DO NOT POST THIS ON FACEBOOK!

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If you printer has an additional memory card fitted then remove it (powered off of course) and turn on and see what happens. If the fatal error is still there then with the age of the machine (getting on in years) it is better to replace it as the error refers to the cpu in the control board and that's expensive on older machines to replace.

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381 error indicates a jam under the drum. If no jam exists try using canned air to blow out the printer. Caution, toner dust may blow up in your face.

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Paper jam is initiated by a sensor that does not register (or tell the logic board it has registered) a movement of the paper through the printer. Try finding out what sensor is near the point the paper stopped. Look if anything id blocking a optical sensor, or any small lever is blocked in free movement. Close all covers correct and make sure nothing is blocking the covers. Not even just a small piece of paper.

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Make sure everything is clean. Please refer to your manual for cleaning instructions; or download a new manual at http://www.okidata.com/ .

Below are how to clear a jam instructions:
How to remove jammed paper 28/07/2013
Paper handling is key to Ensure trouble-free printing. However, paper jams sometime Occur.
You can improve feeding and Avoid paper jams in your OKI printer, by following these simple steps:
Loading the Paper: When loading paper, fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.
- Place the paper in the tray under the tabs.
- Do not fill above the "PAPER FULL" mark.
- Guides Adjust the tray for the correct paper size.
Recommended Media: Use paper specified for the printer
When printing on heavy / thick types of paper, it is best to use the manual feed tray at the front of the printer.This will Provide a straighter paper path to Prevent potential paper jams.
Cleaning: Periodically wipe the rubber rollers inside the area That holds the paper tray with a soft cloth.
dust Paper and simple wear may cause these rubber rollers to slip and not feed the paper properly.

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1 Answer

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This error often comes when there an paper jam or paper tray 1 or paper tray 2 or 3 is empty,make sure that you have enough paper in the trays and secondly make sure that you have there is no paper jam in paper roller, even an tiny particle of paper can cause this error.

Please open all the access of your printer pull out all the paper trays and clean it properly with air blower, this can fix this error.

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1 Answer

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okay, I have this problem I think. It is jamming on the OUTPUT side of the fuser, and I have replaced the fuser with a new one.
I learned tonight, through trying various things, that it will not jam with the printer lid open. (you can make it "print" with the lid open if you push the lid switch in so that the printer thinks it is closed. That made me wonder if it had anything to do with the led strips (black bars attached to the lid) so just for fun I unplugged the C led strip so that it wouldn't produce any light onto the drum. With the lid closed and the C disconnected, the printer will not jam. (but you get no blue on the page of course!) when I re-connect the C led strip, it jams on the output side of the fuser every time. It is very consistent.
I don't understand how putting blue toner on a paper can make it curl so much that it jams up in the fuser, but it does.
I'm sure there is something else gong on here that I don't fully understand- hopefully someone who knows more than I do can use this info to help us all out a little.
I'm going to go and fiddle with the drums now. I don't have an extra one right now, but I'll see if I can narrow it down further.

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1 Answer

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What is the status of your fuser unit and on what paper settings are printing on? When last have you cleaned tour machine?

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