Question about Philips DVP3962 DVD Player

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Philips DVP3962 - Multiple Problems. 1. Won't Turn On - will unplug (waiting a few minutes, up to leaving it unplugged overnight). 2. On, But No Display - Front display says "On", but no display on TV. When Phlips does finally turn on, although front display shows "On", my TV is blank (black screen, just as if Philips DVD isn't turned on at all). 3. No Disk - When Philips finally does turn on, and finally does show a display on TV, it won't read disk (any kind of disk). Message on TV screen says "No Disk". Have opened up Philips DVD player and cleaned it out with can of compressed air (wasn't dirty/dusty inside). Have used Philips Disc Len Cleaner multiple times (when I'm able to get it to turn on, AND eject, AND actually play). NOTE: When plugging in to power outlet, after it's been unpluged to reset, I hear a high-pitched noise emitting from player (when it's not turned on). I also sometimes hear a low buzz from the TV when player is plugged in, but not turned on.

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Posted on Jan 02, 2017

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SOURCE: Magnavox MWD200F not working anymore!!!

since you have plugged out the DVD for 3hrs the conclusion is that you will need to take it to a repairman the problem with your DVD is that it got a surge due to the power failure.that sound you are getting is from the little transformer in the power supply,the current stops at the primary windings and is not crossing over the the secondary winding to complete the cycle.good luck i was the one who told you to plug it out for 3hrs

Posted on Jun 04, 2007

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SOURCE: phillips 33805 dvd recorder showing blocked

sounds like a belt is slipping or broke, if it's slipping just keep on trying to eject it, if it's broke you will have to open it and manually push the cdrom draw out

Posted on Dec 03, 2007

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SOURCE: Philips dvdr3455/37 won't come all the way on

I found a work around for the problem where I boot up from DVD then don't power it off. Th e following is what I did to accomplish this:
1) I created a DVD with the latest firmware for the DVDR3455 put on it.
2) I plug the unit in, then while powering on the player I hold in the DVD open/close button. You will eventually get the text "LOAD" on the front display.
3) I then manually open the DVD door (see "dvd won't eject" on fixya web site) and put in my DVD with the firmware on it and close the door.
4) When the DVD door closes the player will read the firmware from the DVD. You will see the text "COPY" and "BOOT" displayed on the front, then it will go back to "PHILLIPS".
5) If you have your TV still connected to the player you will see the 3 free trial of YES dvd displayed on the screen. Press OK and you everything should be working.

Then you just have to pray that you don't loose power or you will have to go through all of this again.

This is pain but at least I can still use the player and get more use out of it.

Posted on Jan 18, 2008

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SOURCE: dvdr3455/37 stopped working

I had the same problem - and here is how I fixed it.

When it was booting/re-booting I ejected the disk (I needed it out anyway since I assumed the unit was dead.) After ejecting the disk it display "load" on the unit. I read in another message board that this means the unit is looking for the firmware disk. I went to

I followed the instructions to make the "upgrade CD" and inserted into my DVR. My unit then powered up normally. I went ahead and upgraded the software and it did happen again (the re-boot cycle) until I entered the date/time.


Posted on Jun 05, 2008

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SOURCE: Can't Read Disc

You could try updating the firmware.

Posted on Jul 29, 2010

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There is a way to tell if you have a bad board, or a bad panel.

1. Make the room dark and turn on the TV. Can you see it light up? If so, does it stay lit or turn right back off?

2. If the panel lights, but you have no picture, I would suspect the T-con. Some units now have the T-con incorporated with the main board, so you will need to check.

3. If you never get any light at all, then I would suspect the power supply.

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turn off and unplug everything from the power outlet/power bar (cable box, DVR, TV etc) and wait for 5 minutes.
Plug in Cable box first, wait 2 minutes, then plug in everything else.
Everything SHOULD be up and running at this point.
If not, do the same procedure, but leave everything unplugged overnight.

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I have a PHILIPS DVP3962. My DVD player used to play where I left off watching my DVDs, but recently, when I turn it off and turn it back on, it starts from the beginning of the DVD. Dose anybody know why...

Resume function is wiped from the player's memory buffer whenever the unit is switched to standby (either with the [POWER] button on the main unit, the remote or turned off at the wall), the disc is removed, or the [STOP] button is pressed twice (either on the front or via the remote).

(The simplest thing you can try is to insert a DVD, play a few minutes of its main title, press [STOP] once, not twice, leave it for 10 minutes, then press [PLAY] - it should resume, and thus continue your movie from where you left off)

Resume is considered 'temporary memory' in DVD devices, and therefore is not intended to store the playback point of the disc permanently whenever power is lost, [STOP] is pressed twice or discs are ejected.

However, this is relatively normal, and is not a fault, but it can be annoying to the user.

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I have a SKPE Phillips phone VO1P8411B/37. In an effort to fix the phone I de-registered it. When I select REGISTER, it comes back with 'Registration failed'. I tried to put in the default code of 0000...

Firstly, unplug the base unit, then remove from this base unit the ethernet cable and most importantly, unplug the telephone line! Then remove the batteries from the 2nd handset. Keep everything unplugged for a few minutes, then plug the power into the base unit, wait 1 minute, then plug in the Ethernet cable and wait 5 more minutes. Do NOT plug in the telephone line just yet. After the 5 minute wait, put the batteries back into the 2nd handset and then follow the registration instructions from the manual (copied below)...

Make sure you have configured the language, country code, and area code of your
phone before registering additional handsets.

1. Press "Reg.". Register shall be highlighted.
2. Enter the system PIN (Default: 0000). Use "Clear" to correct typing errors.
3. Press "Enter" to confirm.
• Your handset starts searching for the base.
4. Press the top button on the base unit until the two indications turn off.

• If registration is unsuccessful, the signal icon displays steadily.


Like other methods, you must hold down the button on the base unit until the lights STOP blinking. When you have successfully registered your 2nd handset, then plug in the telephone line into the base station. I did the above and it worked! The trick is to be patient and wait the few minutes while everything resets itself.

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1. Unplug the set for 4 hours or overnight and leave unplugged.
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3. Using a damp cloth, clean around the neck of the picture tube where the large wire connects (this is the main power wire). Wait about 10 minutes and then re-wipe.
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I don't know yet if this is a resolution, but I'm going to try this tonight. Unplug all bases and remove all batteries from all handsets -- leave this overnight.

Here's the history of my problem. I rec'd this phone for my birthday. 3 weeks in, power went off in my building and answering machine part stopped working. I took it back to the store, and they gave me a new one. 4 weeks in, another power outage and I have the same problem. I called Panasonic, and they told me to unplug all bases and remove the batteries in the handsets for 'a few minutes' to reset the units. I waiting 10 minutes, and replaced all batteries and plugged in all the bases again. No luck, answering machine still did not work. I noticed, however that the phone did not reset as I still had all my phone numbers and caller id history.

I called my brother who is an electrician, and he advised me that the base has a 'capacitor(sp?)' and it will probably take a few hours for it to 'drain' so the phone will reset itself. His suggestion is to unplug all the bases, remove all the batteries and leave everything OVERNIGHT. By that time, the power store in the base should hopefully be wiped out and the phone should reset like new. I will try this tonight and let you know if this works.

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It is most likely a power supply failure and if there had been no signs of problems in the video display, it is probably the main power supply rather than one dedicated to the plasma display itself.
You might leave it unplugged overnight to give any stored charge inside the unit a chance to bleed off, the remove the back panel.
The primary supply is normally on a separate board and is characterized by having mostly larger components, including one or more transformers with black ferrite cores. The main supply will be associated closer to the AC input while the high voltage supply which may or may not be separate is not.
If you can locate the board with some confidence, check it visually for any signs of heat such as discoloration of board or components. If it seems OK it may be a candidate for exchange or repair by Philips.
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