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be sure the thermocouple is in the pilot's flame and hold down the pilot lighting button long enough to heat it before trying to operate the heater...20 to 30 seconds should be enough. If this doesn't work, you may have a bad gas valve
Pretty much the only thing that will do that is the thermocouple not generating enough voltage for the valve to say it's OK.
Usually you need to hold the button for pilot lighting for 60 seconds. You can use a meter to check that it's generating enough power. The thermocouple has to be in the pilot flame properly.
the thermocupple is a small tube that when heated shrinks to let gas flow if it is no good gas will not flow change the thermocupple thank you for useing fixya please rate me
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