Question about Moen & One Handle Tub & Shower Faucet

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We have a new shower. Water comes out of shower head and tub faucet together. What do I need to do?

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Its because that model usually when u pull for the shower is not properly connected. You will have to remove handle and coverplate, then shine flashlight down to see what is happening when pulling rod on tub spout for shower. Usually its broken or bent and just needs new one installed. It cost me 2 buck for new shower rod. Directions u can get free from Moen with free lifetime parts.

Posted on Oct 06, 2010

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1 Answer

Why is water coming from shower head and faucet at same time?


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The only possible explaination is that the water is finding it easier to go up than down. Water is lazy, just like me. ;)

Use an allen key to remove the tub spout. It's underneath and awkward. Once the allen key is loose, the spout just slides off. Try running the water. This may solve your problem and all you'll need is a new tub spout. If not.....

Turn the water off to the house.

Use an allen key to remove the handle.

Use a phillips to remove the trim plate (2 screws). Cut the silicone around the trim if it's there (which, in a proper installation it shouldn't be, but...)

Unscrew the nut (usually chrome) holding the cartridge into the brass body of the valve. The cartridge pulls straight out. Check for restriction in the ports of the cartridge itself. Check for restriction in the line going down to the tub spout. If you can't find anything, replace the cartridge.

Reassemble & Enjoy!

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