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Laptop won't read disks

I have a gateway laptop that we bought new in November. Last week I was looking at some photos i had saved on CDs and everything was fine. Later that evening, I attempted to look at something else on a disk and the computer didn't acknowledge that a i had put a disk in. Im wondering how to fix this.

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  • DruxKullzus Jun 10, 2008

    I have an Hp Pavillion dv9000 laptop with Windows Vista. It was reading discs fine, and I was playing Elder Scrolls Oblivion. I put it in hibernate, left for a a few minutes, and when I returned, my computer no longer acknowledges that I have a disc in the optical drive. I'm sure the game disc is in, and I've tried playing other dvd's, but the same problem occurs; it tells me to please insert a disc when I try to play it. I've gone to "Computer" but the dvd drive (G:) doesn't show that there's a disc inserted. Please help.

  • Anonymous Jan 20, 2009

    The same thing happens to me

  • HelpmeD Jan 21, 2009

    We had to reboot our computer completely and now our optical drive won't read any kind of disc at all. We've tried dvds, cds, and all other kinds of things. When we put the discs in we try opening them using the disc drive on the computer but it doesn't acknowledge the discs.

  • emceelokey Feb 26, 2009

    Same problem here. Just yesterday I was working perfectly fine but now it will spin the disc but not read any disc at all. It doesn't even say that there's a disc drive in the pc.

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Make sure your driver is still there, you can go to my computer, right click, go to manage and then device manager, or hold down windows key and then hit the pause key. If the driver is bad re-install it. You might need to get a whole new drive which the manufacture will have...

Posted on May 28, 2008

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hi, i think that the lens had got dirt on it.
u can clean it using using either of these  1) der is something called a lens cleaner. its a disk with a small brush which cleans the lens, 2) u can use a cotton ear bud and gently use it to clean the lens.
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