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Laptop won't read disks

I have a gateway laptop that we bought new in November. Last week I was looking at some photos i had saved on CDs and everything was fine. Later that evening, I attempted to look at something else on a disk and the computer didn't acknowledge that a i had put a disk in. Im wondering how to fix this.

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  • DruxKullzus Jun 10, 2008

    I have an Hp Pavillion dv9000 laptop with Windows Vista. It was reading discs fine, and I was playing Elder Scrolls Oblivion. I put it in hibernate, left for a a few minutes, and when I returned, my computer no longer acknowledges that I have a disc in the optical drive. I'm sure the game disc is in, and I've tried playing other dvd's, but the same problem occurs; it tells me to please insert a disc when I try to play it. I've gone to "Computer" but the dvd drive (G:) doesn't show that there's a disc inserted. Please help.

  • Anonymous Jan 20, 2009

    The same thing happens to me

  • HelpmeD Jan 21, 2009

    We had to reboot our computer completely and now our optical drive won't read any kind of disc at all. We've tried dvds, cds, and all other kinds of things. When we put the discs in we try opening them using the disc drive on the computer but it doesn't acknowledge the discs.

  • emceelokey Feb 26, 2009

    Same problem here. Just yesterday I was working perfectly fine but now it will spin the disc but not read any disc at all. It doesn't even say that there's a disc drive in the pc.

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Make sure your driver is still there, you can go to my computer, right click, go to manage and then device manager, or hold down windows key and then hit the pause key. If the driver is bad re-install it. You might need to get a whole new drive which the manufacture will have...

Posted on May 28, 2008

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I own eMachine Notebook e525 and it won't read any disks. I have tried multiple disks such as music cds, installation cds and video dvds. None of them read or open. There isn't even an icon for the...


> there is no icon for the CD-drive

Probably means that either:
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Check the "power" and "data" connectors.

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In general, recovery disks are designed for a specific make and model of computer, or a narrow range of computers. This is required by Microsoft and others in order to prevent piracy of the operating system and bundled software.

As a result, recovery discs for one PC will not work in other PCs.

If the Gateway PC is still running, you may be able to create recovery CDs from it. If not, you can order the recovery CDs from Gateway.

Read more here:
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Thats a typical symptom of the read/wrtie heads on the driving slowly getting out of alignment. Unfortunetly about the only thing you can do is replace the drive when it no longer can read cds. What happens is the heads get out of alignment and since dvds pack much more data and require a lot more accuracy to work they stop working first. The cd's will eventually not read as well.

Whe optical drives were worth quite a bit we would realign the heads but no the replacement cost is less than an hours labour so its not done anymore. You can buy new drives for about $75 from laptop repairor parts places. If you do a search for laptop repair parts on bin or google you can find hundreds. Just look for one close to you or fnd a good price. http://www.laptoprepairparts.com/ is one.

To replace the drive requre you remove one screw on the bottom and the entire drive slides out. Put in the new one, put the screw back in, the battery back in and you are done. When you do a search mostsites will have instruction on how to do it.

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If the laptop was purchased new in November, 2008, the laptop is still under warranty. So, contact Toshiba for repair or replacement.

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Gateway laptop is really ****.
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