I have a gateway laptop that we bought new in November. Last week I was looking at some photos i had saved on CDs and everything was fine. Later that evening, I attempted to look at something else on a disk and the computer didn't acknowledge that a i had put a disk in. Im wondering how to fix this.
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Re: Laptop won't read disks
Make sure your driver is still there, you can go to my computer, right click, go to manage and then device manager, or hold down windows key and then hit the pause key. If the driver is bad re-install it. You might need to get a whole new drive which the manufacture will have...
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In general, recovery disks are designed for a specific make and model of computer, or a narrow range of computers. This is required by Microsoft and others in order to prevent piracy of the operating system and bundled software.
As a result, recovery discs for one PC will not work in other PCs.
If the Gateway PC is still running, you may be able to create recovery CDs from it. If not, you can order the recovery CDs from Gateway.
Yes it is - but first - make sure that you have inserted the right disk (cd for cd burner). However, you only have 800 mb of available space on a cd disk to use, and I don;t know how many files you have or how big they are, so I can't say how many disks you may need. However, if your laptop has a usb port, I would highly recommend using an external hard drive instead. A 500 gb drive (made by Seagate) will run you about $125, and is well worth th investment. Hope this helps!
i think that the lens had got dirt on it.
u can clean it using using either of these
1) der is something called a lens cleaner. its a disk with a small brush which cleans the lens,
2) u can use a cotton ear bud and gently use it to clean the lens.
let me know if this hels.
Go into the BIOS of your laptop and see if your drive is being recognized in there. If its not then turn off the laptop take the drive out of the laptop and reseat it and then turn it back on and go back into the BIOS and hopefully it will be recognized there. Try using a boot disk and see if you can get your laptop to boot off of that when you first turn it on. If you can get it to boot up off of that then you know the drive is good and its a problem with the OS. Could be a virus, trojan. Also try swapping out the drive with a known good one if you can and see if that does the trick for you.
Gateway laptop is really ****.
I bought Gateway MX8711 in March 2007, after 6 months i use it...the hard disk failed.
Gateway replaced a new Hitachi hard disk for me but not more than 8 months and it failed again.
Gateway told me that i have no more warranty because the repair warranty is only 90 days.
I bought this laptop and use it not more than 2 years, the hard disk was failed twice.
Usually Hard disk manufacturer provided 3 years warranty for the hard disk. The manufacturer year of the hard disk is May 2007....they should able to help because the har disk not more than a year being used...but they don't. This is really bad customer service and not fair to the buyer.
I will not buy any Gateway products anymore....i swear.
You didn?t mention the type of disk (something you burned or bought) or the physical condition of the disks (brand new, some scratches or lots) but if they?re commercial CDs or DVDs and you can play them in another laptop or player you should be able to play them in your laptop consistently.
About the only thing I would recommend doing to a new laptop drive still in warranty would be to clean the drive using a commercial CD cleaning disk. If you still have trouble reading commercial CDs that play in other devices I would contact the manufacturer?s technical support for repair.