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Hi there i am using lg wf-f712pc a top load washing machine and today i realised that the water did not drained out and the machine refused to spin after washing.... when i forcefully tried to turn the machine i realised the inner part is quite tight... previously it spins just like a wheel but now there's like a force holding it together.. i tried opening the back lid to check whether there's anything stuck but.. i can't find anything..maybe i'm not looking at the right place... where should i be looking ?? and what am i looking for ??? Thank you in advance : )

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Your machine won't spin because it can't drain.
You probably have a blocked drain hose or a faulty/blocked pump.
If you put the drain hose below the water level in the machine it may run by gravity. If it does flow this way it would show that the hose is not blocked (completely).
Make sure the machine is empty before continuing.
NOTE! Unplug machine from power supply!!
There is probably a small cover near where the drain comes out of the machine. Unscrew this cover and you will expose the pump filter, which may be (partially) blocked. Check for coins or similar which may be jamming the impeller blades..
NOTE! Any water in the machine will flow from here!!
TIP! Lean the machine forward to help contain the last of the water in the tub.
If the drain hose is clear and the pump is still not draining the machine you may have a failed pump motor.
Pump motor replacement is not a big job for an experienced tech.
Good luck....Nomess

Posted on Oct 06, 2010

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Posted on Jan 02, 2017

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