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Gateway not starting up//giving reboot device option

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If your PC is refusing to even try to start, I'd first suspect that your power supply has gone bad. Any good computer store should be able to sell you one for $20-25. There should be 4 screws that hold the power supply into the pc's case (it's the small squarish metal box in the top of your pc case). On some 'tool-less' Gateway desktops, there is just a plastic lever (usually green). Make sure your new supply is at least the same amount of watts as the old and that it has the same connectors (ide vs. sata, etc.), extra connectors are ok. Just replace the box, then plug all of the connectors back in, each type only fits one way so it's pretty difficult to make a mistake. About 1/4 of the desktops I'm asked to diagnose have a bad power supply. If the computer doesn't start up normally now, the motherboard (main circuit board) is most likely bad. It's not uncommon for a bad power supply to take out other components when it goes but usually it is just the power supply that is faulty. Good luck.

Posted on Oct 06, 2010

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