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Home network hard drive

Hi' i just purchased your hard drive & am attempting to install it but can't get the blue led to come on.the drive came with 2 cables ( beside the power cable).there is a grey telephone type cable that fits the drive perfectly but does not fit anywhere on my processor.( Dell Inspiron 530). there is a black push on cable that fits drive & processor loosely. i am trying to use the black cable but the blue led on the drive won't come on.Do you have any suggestions? my telephone # is 604-526-1761.( Pacific Daylight Saving time).

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  • kennykennymc May 28, 2008

    Hi Pinky 01, thanks for your response.i did eventualy get the black cable to fit properly. due to inadequate lighting & my poor eyesight i missed it the first time. i still can't see any use for the "telephone cable" but the blue led on the direct drive now does come on.i haven't had a chance to go to the next step but will try it soon.if it doesn't work i will get back to you.getou or

  • kennykennymc May 29, 2008

    Hi Pinky i tried running the " solutions" CD that comes with the hard drive but nothing happens.( it doesn't run).what shall i try next?

  • kennykennymc May 29, 2008

    Thanks Pinky 01 that worked perfectly.

  • nsindian
    nsindian May 11, 2010

    When you say "your hard drive", do you mean a Geek Squad brand hard drive that is external, or sits "outside" the "processor" or computer? If so, what is the specifications of the drive? Is it USB connected or does it use Firewire cable?

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I think the solution is: the grey telephone type cable goes into your telephone line, to your 'hard drive', which I think is a modem. Than, there is a bigger cable going from the modem to your computer; There must be a connector, on both end, bigger than the one for the telephone type. And finally, there is a power cable connected to your modem.

Is that It?

Posted on May 28, 2008

  • Elise Lacoursiere
    Elise Lacoursiere May 29, 2008

    Maybe the telephone type cable is only if the other doesn't work. Thank you for your response.

  • Elise Lacoursiere
    Elise Lacoursiere May 29, 2008

    Ok, it happens to me very often. Leave your installation CD in the CD-ROM drive. You then have to open windows explorer. Depending on the Windows version you have, it goes something like Start/All programs/Accessories/Windows Explorer. You should see the CD-ROM (D:) (or another letter, that is not important here). Right click on that drive and select Automatic start (I'm not sure on how it is formulated). The installation should start.

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